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For Companies At a Glance
- Tasks: Assist customers with vehicle services and repairs while managing bookings and complaints.
- Company: Flame Recruitment, a leader in automotive industry roles.
- Benefits: Competitive salary, uncapped OTE, and no weekend shifts!
- Why this job: Join a dynamic team and enhance your customer service skills in the automotive sector.
- Qualifications: Experience as a Service Advisor and excellent customer service skills required.
- Other info: Great opportunity for career growth in the UK automotive industry.
The predicted salary is between 25000 - 34000 £ per year.
Role
Service Advisor / Aftersales Advisor
Location
Oxford
Salary
£27,000 basic, £30,000 OTE + benefits
Hours
Monday to Friday 8.00 – 5.30. No Saturday rota!
Duties
- Responding to customer requests
- Booking in vehicles for service / repair
- Checking in vehicles
- Track vehicle through the workshop
- Handover the vehicle
- Achieve incremental sales
- Use technology effectively
- Manage your own performance
- Contribute to effective working
- Deal with customer complaints
- Contribute to improved service processes
Qualifications
You – the successful Service Advisor / Aftersales Advisor :
- Previous Service Advisor / Aftersales Advisor in a main dealership or independent workshop
- Excellent customer service skills
- Full UK DL
Apply only if you have:
- Service or Aftersales Advisor background within the UK automotive industry
- Full UK driving licence
- The right to work in the UK (sponsorship is not available)
To apply for this Service Advisor / Aftersales Advisor vacancy, please get in touch with Flame Recruitment.
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Service Advisor employer: Flame Recruitment
Contact Detail:
Flame Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for Service Advisors and showcase your customer service skills. Confidence is key!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with the latest tools and software used in the automotive industry. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of Service Advisor roles waiting for you. It’s quick and easy, plus you’ll be one step closer to landing that dream job without the hassle of endless applications.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor or Aftersales Advisor. We want to see how your skills match the role, so don’t be shy about showcasing your customer service expertise and any relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing enthusiasm for the automotive industry, so let your passion come through in your writing.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your key experiences and skills that relate directly to the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to track your application status. Plus, it shows us you’re tech-savvy, which is a big plus in this role!
How to prepare for a job interview at Flame Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially if you've worked as a Service Advisor before. Familiarise yourself with common customer queries and the latest technology used in vehicle servicing. This will show that you're not just a candidate, but someone who genuinely understands the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you handled complaints or difficult situations, and be ready to discuss these during the interview.
✨Demonstrate Your Organisational Skills
As a Service Advisor, you'll need to manage multiple tasks efficiently. Be prepared to talk about how you prioritise your workload and keep track of vehicles in the workshop. You might even want to share specific tools or methods you use to stay organised.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the company culture, team dynamics, or how they measure success in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
