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- Tasks: Manage service bookings and enhance customer satisfaction in a dynamic automotive environment.
- Company: Reputable dealership in Cheltenham focused on customer service excellence.
- Benefits: Competitive salary and benefits package to support your career.
- Why this job: Join a team that values customer satisfaction and your professional growth.
- Qualifications: Strong customer service skills and automotive experience required.
- Other info: Full UK driving licence and right to work in the UK needed.
The predicted salary is between 28800 - 43200 £ per year.
A recruitment agency is seeking a knowledgeable Service Advisor / Aftersales Advisor for a dealership in Cheltenham. The ideal candidate will have a strong customer service background and previous experience in the automotive sector.
Responsibilities include:
- Managing service bookings
- Overseeing vehicle check-ins
- Enhancing customer satisfaction
Applicants should possess a full UK driving licence and the right to work in the UK. This position offers a competitive salary and benefits.
Automotive Service Advisor | Drive Customer Satisfaction in Cheltenham employer: Flame Recruitment
Contact Detail:
Flame Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor | Drive Customer Satisfaction in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Brush up on common questions related to customer service and the automotive sector. We recommend practising your responses with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your passion for cars! When you get the chance, share your knowledge about the latest automotive trends or technologies during interviews. It’ll show employers that you’re not just looking for any job, but that you genuinely care about the industry.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy to navigate!
We think you need these skills to ace Automotive Service Advisor | Drive Customer Satisfaction in Cheltenham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to keep customers happy, especially in the automotive sector!
Tailor Your CV: Don’t just send out the same CV for every job. Customise it to reflect the skills and experiences that match the Service Advisor role. We love seeing candidates who take the time to align their background with what we’re looking for.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re the perfect fit for the role and how you can drive customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Flame Recruitment
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Familiarise yourself with common service processes, vehicle check-ins, and customer service best practices. This will show that you're not just a people person but also someone who understands the technical side of things.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations where you resolved issues or enhanced customer satisfaction. This will help demonstrate your commitment to providing excellent service.
✨Practice Common Interview Questions
Anticipate questions related to managing service bookings and handling difficult customers. Practising your responses can help you feel more confident and articulate during the interview. Consider role-playing with a friend to get comfortable with your answers.
✨Dress the Part
Even though it's an automotive role, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. A neat appearance can set a positive tone for the rest of the interview.
