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For Companies At a Glance
- Tasks: Lead a local audiology team and drive business success while providing excellent patient care.
- Company: Join a leading UK optical and hearing care group with a strong community focus.
- Benefits: Enjoy a competitive salary, car allowance, profit share, and flexible working options.
- Why this job: Shape your own clinics and make a real difference in people's lives.
- Qualifications: Experience in customer service or retail leadership with strong communication skills.
- Other info: Unique opportunity to grow your own service within an established healthcare network.
The predicted salary is between 28000 - 42000 £ per year.
Location: West London - Southall, Hounslow
Job Type: Full-Time - Mobile
Salary: 35K Basic + 5K Car Allowance + 30% business profit (dividends)
Sector: Audiology | Domiciliary | Audiology Partnership Opportunity
About this Audiology Opportunity
Flame Health Audiology are working confidentially in partnership with a leading UK optical and hearing care group to identify an exceptional Customer Service Partner to support the launch of a new Domiciliary Audiology business model across West London. This rare opportunity combines commercial leadership, patient care, and the independence of running your own business — while benefiting from the backing of an established, global healthcare brand.
The Role
As an Audiology Customer Service Partner, you will play a pivotal role in driving both the operational and clinical success of the new domiciliary service. Working closely with central support and local administration teams, you will oversee customer experience, business performance, and team growth. You’ll have the autonomy to shape your own clinics, build meaningful relationships across your local community, and develop a thriving business that truly makes a difference to people’s lives.
Key Responsibilities
- Lead, inspire, and develop a local domiciliary audiology team.
- Oversee day-to-day operations and ensure delivery of clinical and service excellence.
- Build long-term community relationships and grow the customer base.
- Manage and drive business performance and profit growth.
- Maintain the highest levels of compliance, ethics, and professional standards.
What’s on Offer
- 35K basic salary plus 5K car allowance.
- 30% profit share as dividends from your business.
- Access to full operational, marketing, and administrative support.
- Use of cutting-edge audiology and diagnostic technology.
- Ongoing leadership development and professional growth.
- Flexible working and generous benefits (medical, dental, pension, and more).
About You
- Proven customer service or retail leadership experience.
- Strong business acumen with a passion for service excellence.
- Natural people leader with strong communication and interpersonal skills.
- Full UK driving licence and the right to work in the UK.
- Commitment to high-quality care, professionalism, and ethical practice.
The Business
This is a new standalone Domiciliary Audiology Partnership model, offering a unique chance to shape and grow your own service within an established healthcare network. Supported by a central administration and marketing team, you will deliver first-class hearing care directly to patients in their own homes — ensuring accessibility, comfort, and continuity of care.
Next Steps
If you are an ambitious, commercially minded Customer Service or Retail Leader seeking to combine business ownership with community healthcare, we would like to speak with you.
To apply for this Audiology Customer Service Partner Job in West London or enquire about additional Audiology Jobs across the UK - contact Flame Health.
Audiology Service Partner Jobs West London in Southall employer: Flame Healthcare Limited
Contact Detail:
Flame Healthcare Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audiology Service Partner Jobs West London in Southall
✨Tip Number 1
Network like a pro! Reach out to your connections in the audiology field or related sectors. Attend local events or online webinars to meet potential employers and showcase your passion for customer service and business growth.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to patient care and community engagement, so you can demonstrate how your experience aligns with their mission during the chat.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss examples of how you've inspired teams or improved customer experiences in previous roles. This will highlight your fit for the Audiology Customer Service Partner position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in the audiology sector.
We think you need these skills to ace Audiology Service Partner Jobs West London in Southall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Audiology Customer Service Partner role. Highlight your leadership experience and customer service skills, as these are key to what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about audiology and how your background makes you the perfect fit for this role. Be genuine and let your personality come through.
Showcase Your Business Acumen: Since this role involves driving business performance, make sure to include examples of how you've successfully managed or grown a business in the past. We want to see your commercial mindset in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Flame Healthcare Limited
✨Know Your Audiology Stuff
Make sure you brush up on your audiology knowledge and the latest trends in the industry. Being able to discuss clinical excellence and patient care will show that you're not just a leader, but also someone who understands the core of the business.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Think about specific situations where you inspired your team or improved customer service. This role is all about leading a domiciliary team, so demonstrating your leadership experience will be key.
✨Understand the Business Model
Familiarise yourself with the domiciliary audiology business model. Be ready to discuss how you would drive business performance and profit growth. Showing that you understand the commercial side of things will set you apart from other candidates.
✨Build a Connection
During the interview, focus on building rapport with your interviewers. Ask questions about their experiences and the company culture. This role involves community relationships, so showing that you can connect with people will be a big plus.
