At a Glance
- Tasks: Assist customers with eye care needs and provide excellent service in a friendly environment.
- Company: Established independent Optical group with over 70 years in the industry.
- Benefits: Competitive salary of £24k, bonus scheme, and no evening shifts.
- Other info: Full-time and part-time positions available with great career growth opportunities.
- Why this job: Join a passionate team dedicated to patient care and enjoy a rewarding career.
- Qualifications: Strong communication skills and a customer-focused attitude are essential.
The predicted salary is between 24000 - 24000 £ per year.
Full time and Part time available
Salary £24k
Bonus scheme
Excellent benefits
No evenings
Great team
Flame Health Optometry division are currently working in conjunction with a large Independent Optical group who are looking for Optical Advisors to join their practice in Royston. Our client has been in the eye care industry for over 70 years, the company has fast become one of the most established independent Optical businesses around, providing consistently high levels of both customer and staff care.
The emphasis is placed on putting the patient first whilst also maintaining the high clinical standards required to complete the job effectively, ensuring they provide the finest customer care available.
The role involves general reception duties including:
- Meet and greet customers
- Answer the telephone
- Book appointments
- Pre-screening patients before seeing the optometrist
- Advise customers on frame and lens choices
- Handle collections, repairs, adjustments and fittings
- Dispensing
The ideal candidate must be very patient focused, understanding the needs of the customer by building rapport through excellent communication skills and have the ability to deal with people of all levels. It is important you are self-motivated, ambitious and career-minded, enjoy a challenge and like to work towards targets and objectives.
The company offers the very best in personal eye care and product range to a varied patient base. A fantastic salary plus bonus and an enjoyable career awaits you.
To apply for this Optical Advisor job or enquire about additional Optometry job opportunities, contact Flame Health Freephone on 0800 085 0858 or if calling from a mobile on 01158 114365 alternatively email clare.brazill@flamehealth.com.
Flame Health Associates LLP operates as an Employment Agency & Employment Business.
Optical Assistant Jobs Royston employer: Flame Healthcare Limited
Flame Health is an exceptional employer, offering a supportive and dynamic work environment in Royston, where both full-time and part-time Optical Advisors can thrive. With a strong emphasis on patient care and employee development, the company provides excellent benefits, a competitive salary with bonus potential, and a collaborative team culture that prioritises personal growth and job satisfaction. Join a well-established independent Optical group that values its staff and fosters a rewarding career in the eye care industry.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant Jobs Royston
✨Tip Number 1
Get to know the company before your interview! Research their values and what makes them stand out in the optical industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of customer interaction, being able to articulate your thoughts clearly and confidently is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Show off your passion for patient care! During your interview, share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you understand the importance of putting patients first.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Optical Assistant Jobs Royston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Optical Assistant role. Highlight any relevant experience in customer service or optical sales, and don’t forget to mention your communication skills – they’re key for building rapport with customers!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for eye care and how you can contribute to the team. Be sure to mention why you want to work with this particular independent Optical group.
Showcase Your Customer Focus:Since the role is all about putting patients first, make sure to include examples of how you've provided excellent customer care in the past. This will show us that you understand the importance of patient satisfaction.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team in Royston!
How to prepare for a job interview at Flame Healthcare Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of optical products and services. Familiarise yourself with common frame and lens options, as well as the latest trends in eye care. This will show your potential employer that you're genuinely interested and ready to engage with customers.
✨Practice Your People Skills
Since the role is all about customer interaction, practice your communication skills. Role-play with a friend or family member to simulate different customer scenarios. This will help you feel more confident when discussing how to build rapport and provide excellent service during the interview.
✨Show Your Passion for Patient Care
Make sure to convey your commitment to patient care during the interview. Share examples from your past experiences where you went above and beyond for a customer. This will demonstrate that you understand the importance of putting patients first, which is crucial for this role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This not only shows your interest in the position but also helps you determine if the company is the right fit for you.
