At a Glance
- Tasks: Assist customers with eye care needs and provide excellent service.
- Company: Established independent Optical group with a patient-first approach.
- Benefits: Salary of £24k, bonus scheme, and no evening shifts.
- Other info: Great career growth opportunities in a dynamic environment.
- Why this job: Join a supportive team and make a real difference in customer care.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24000 - 24000 € per year.
Full time and part time available.
Salary: £24k. Bonus scheme and excellent benefits. No evenings.
Flame Health Optometry division are currently working in conjunction with a large Independent Optical group who are looking for Optical Advisors to join their practice in Royston. Our client has been in the eye care industry for over 70 years, and has become one of the most established independent Optical businesses, providing consistently high levels of both customer and staff care.
The emphasis is placed on putting the patient first whilst also maintaining the high clinical standards required to complete the job effectively, ensuring they provide the finest customer care available.
The role involves:
- General reception duties including meet and greet customers
- Answering the telephone
- Booking appointments
- Pre-screening patients before seeing the optometrist
- Advising customers on frame and lens choices
- Handling collections, repairs, adjustments and fittings
- Dispensing
The ideal candidate must be very patient focused, understanding the needs of the customer by building rapport through excellent communication skills. You should have the ability to deal with people of all levels, be self-motivated, ambitious, career-minded, enjoy a challenge, and like to work towards targets and objectives.
The company offers the very best in personal eye care and product range to a varied patient base. A fantastic salary plus bonus and an enjoyable career awaits you.
To apply for this Optical Advisor job or enquire about additional Optometry job opportunities, contact Flame Health Freephone on 0800 085 0858 or if calling from a mobile on 01158 114365. Alternatively, email clare.brazill@flamehealth.com.
Flame Health Associates LLP operates as an Employment Agency & Employment Business.
Optical Advisor - No Evenings, Bonus & Benefits in Royston employer: Flame Healthcare Limited
Flame Health is an exceptional employer, offering a supportive and dynamic work environment in Royston, where Optical Advisors can thrive without the pressure of evening shifts. With a strong emphasis on employee well-being, competitive salaries, and a bonus scheme, the company fosters a culture of growth and development, ensuring that staff are equipped to provide outstanding patient care while enjoying a fulfilling career in the eye care industry.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Advisor - No Evenings, Bonus & Benefits in Royston
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk into that interview, you want to show that you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your people skills! As an Optical Advisor, you'll be dealing with customers all day. Role-play with a friend or family member to nail down how you’d handle different customer scenarios and build rapport effortlessly.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable. It shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Optical Advisor - No Evenings, Bonus & Benefits in Royston
Some tips for your application 🫡
Show Your Passion for Eye Care:When writing your application, let your enthusiasm for the optical industry shine through. We want to see that you genuinely care about providing excellent customer service and have a keen interest in helping patients with their eye care needs.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Optical Advisor role. Highlight relevant experience and skills that match the job description, like your ability to build rapport with customers and your understanding of frame and lens choices.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and eager to join our fantastic team!
How to prepare for a job interview at Flame Healthcare Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of optical products and services. Familiarise yourself with common frame and lens options, as well as the latest trends in eye care. This will show your potential employer that you're genuinely interested and ready to engage with customers.
✨Practice Your People Skills
Since this role is all about customer interaction, practice your communication skills. Role-play with a friend or family member to simulate different customer scenarios. Focus on building rapport and demonstrating patience, as these are key traits for an Optical Advisor.
✨Show Your Motivation
Be prepared to discuss your career ambitions and how they align with the company's values. Highlight your self-motivation and willingness to work towards targets. Employers love candidates who are driven and eager to grow within the company.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
