Optical Practice Manager Jobs Rotherham

Flame Health Optometry have been instructed to recruit an Optical Practice Manager for an onsite position in Rotherham, South Yorkshire, offering £31,000–£32,000 per annum plus performance-based incentives. This role will suit an experienced retail manager, particularly someone with experience in optics, audiology or healthcare, who is confident leading people and delivering excellent customer service.

As Optical Practice Manager, you will take responsibility for the day-to-day operation of the branch, supporting its commercial performance while ensuring customers receive expert advice and a high standard of care. You will lead, motivate and develop the team through training, coaching and performance management, while overseeing stock, compliance and operational efficiency. Working closely with Optometrists and Hearing Aid Audiologists, you will help maintain professional and clinical standards across the service. The role also involves meeting sales targets, identifying opportunities for business growth, building relationships within the local community and ensuring company policies, health and safety standards and regulatory requirements are followed. Basic IT and point-of-sale systems will form part of your daily activities.

Our client operates in the optometry and hearing care sector, providing expert eye and hearing services through its branches. It is a family-run organisation that values professionalism and a personal approach, with a focus on customer care and the development of its people. The successful candidate will lead a supportive and committed team, with access to ongoing training, career progression and personal development. The package includes performance-based incentives, a pension scheme, staff discounts and 28 days’ annual leave including bank holidays, pro rata.

You will be an experienced retail manager, ideally with a background in optics, audiology or healthcare. Strong leadership and people-management skills are essential, together with a customer-first approach and excellent communication abilities. Commercial awareness is required, alongside a proactive and hands‑on approach to resolving issues, improving branch performance and developing colleagues. You will need basic IT skills and familiarity with point-of-sale systems. The role will suit someone who can maintain high professional standards, support clinical colleagues and manage operational responsibilities in a fast‑paced, customer‑focused setting.

This position is suited to a capable retail leader who is ready to take responsibility for branch performance while helping a team deliver a consistently high level of service. It will appeal to someone seeking a hands‑on management role with opportunities for training, progression and personal development in the optical and hearing care sector.

The role is based in Rotherham, South Yorkshire, with the position carried out onsite at the branch.