At a Glance
- Tasks: Assist customers with eye care needs and provide excellent service in a friendly environment.
- Company: Established independent Optical group with over 70 years in the industry.
- Benefits: Competitive salary, bonus scheme, no evening shifts, and great team atmosphere.
- Other info: Opportunities for career growth in a supportive and dynamic workplace.
- Why this job: Join a caring team and make a difference in people's lives through eye care.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24000 - 24000 £ per year.
Optical Sales Advisor Jobs Kentish Town
Full time Salary £24k Bonus scheme Excellent benefits No evenings Great team
Flame Health Optometry division are currently working in conjunction with a large Independent Optical group who are looking for Optical Advisors to join their practice in Kentish Town, Greater London. Our client has been in the eye care industry for over 70 years, the company has fast become one of the most established independent Optical businesses around, providing consistently high levels of both customer and staff care.
The emphasis is placed on putting the patient first whilst also maintaining the high clinical standards required to complete the job effectively. Therefore ensuring they provide the finest customer care available.
The role involves general reception duties including:
- Meet and greet customers
- Answer the telephone
- Book appointments
- Pre-screening patients before seeing the optometrist
- Advise customers on frame and lens choices
- Handle collections, repairs, adjustments and fittings
- Dispensing
The ideal candidate must be very patient focused, understanding the needs of the customer by building rapport through excellent communication skills and have the ability to deal with people of all levels. It is important you are self-motivated, ambitious and career-minded, enjoy a challenge and like to work towards targets and objectives.
The company offers the very best in personal eye care and product range to a varied patient base. A fantastic salary plus bonus and an enjoyable career awaits you.
Optical Advisor Job Kentish Town employer: Flame Healthcare Limited
Join a leading independent Optical group in Kentish Town, where your career as an Optical Advisor will thrive in a supportive and patient-focused environment. With over 70 years of experience, the company prioritises both customer care and employee satisfaction, offering excellent benefits, a competitive salary with bonus potential, and opportunities for personal and professional growth. Enjoy a fulfilling role with no evening shifts, surrounded by a dedicated team committed to delivering the highest standards of eye care.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Advisor Job Kentish Town
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission in eye care.
✨Tip Number 2
Practice your people skills! As an Optical Advisor, you'll be chatting with customers all day. Role-play with a friend or family member to nail down how to build rapport and handle different customer scenarios.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable when you go for your interview – it shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows you’re keen on the role. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Optical Advisor Job Kentish Town
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Optical Advisor role. Highlight any relevant experience in customer service or optical sales, and don’t forget to mention your communication skills – they’re key for building rapport with customers!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for eye care and how you can contribute to the team. Mention why you want to work with us at StudySmarter and what makes you a great fit for the role.
Showcase Your Customer Focus:In both your CV and cover letter, emphasise your patient-focused approach. Share examples of how you've gone above and beyond for customers in the past – this will show us that you understand the importance of excellent customer care.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Flame Healthcare Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of optical products and services. Familiarise yourself with different types of frames and lenses, as well as the latest trends in eye care. This will show that you're genuinely interested in the role and can engage with customers effectively.
✨Practice Your People Skills
Since the job is all about customer interaction, practice your communication skills. Role-play with a friend or family member to simulate common scenarios you might face, like advising a customer on frame choices or handling a complaint. This will help you feel more confident during the actual interview.
✨Show Your Passion for Patient Care
Make sure to convey your commitment to putting patients first. Share examples from your past experiences where you went above and beyond for a customer. This will demonstrate that you understand the importance of excellent customer service in the optical field.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the company’s approach to patient care or how they support their staff's professional development. This shows that you're not just interested in the job, but also in being part of a great team.