At a Glance
- Tasks: Lead a dynamic team and deliver exceptional customer care in a new optical store.
- Company: Join a forward-thinking optical brand launching in 2026, backed by a trusted global organisation.
- Benefits: Competitive salary, excellent benefits, full training, and ongoing career development.
- Other info: Opportunity to grow within a global optical family and redefine customer expectations.
- Why this job: Be part of an exciting brand launch and shape the future of eye care.
- Qualifications: Retail management experience preferred; passion for customer service is essential.
The predicted salary is between 30000 - 40000 £ per year.
Store Manager wanted for an optical brand launch in 2026.
Location: Croydon and Sutton
Full-time, Competitive salary + benefits
A brand-new, forward-thinking optical brand is launching in 2026, and we’re searching for an experienced, motivated Store Manager to lead one of the first locations and help shape the journey from day one. Backed by a well-established, industry-leading business with a strong heritage, you’ll be joining a team that has been redefining eye care since 2008.
The Role:
- Leading, motivating, and developing the store team
- Delivering outstanding, personalised customer care
- Overseeing daily store operations, performance, and service standards
- Supporting the rollout and identity of the new brand
- Ensuring compliance with clinical and operational processes
- Working closely with in-house opticians and wider clinical teams
- Handling complex customer queries with clarity, confidence, and professionalism
About You:
- Experienced in retail management—optical background ideal but not essential
- Passionate about delivering exceptional customer service
- A confident leader with strong communication and people-management skills
- Excited to be part of a brand-new launch and grow within a global optical family
- Motivated, adaptable, and ready to help build something new
What’s on Offer:
- A competitive salary for the right person
- Excellent company benefits
- Full training and ongoing career development
- The opportunity to shape and lead an innovative new brand backed by a trusted global organisation
If you’re ready to lead a dynamic team, deliver industry-leading customer care, and help define what customers should expect from their eye care provider, we’d love to hear from you.
Store Manager Job Surrey in London employer: Flame Healthcare Limited
Join a pioneering optical brand launching in 2026, where you will have the unique opportunity to shape the future of eye care from the ground up. As a Store Manager in Croydon and Sutton, you will benefit from a competitive salary, excellent company perks, and comprehensive training, all while being part of a supportive team that values exceptional customer service and employee growth. This is not just a job; it's a chance to lead a dynamic team and make a meaningful impact in a trusted global organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Job Surrey in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the optical industry or retail management. Let them know you're on the lookout for a Store Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow the companies you're interested in on social media. Engage with their posts and share your thoughts on their brand. This not only shows your enthusiasm but also helps you get noticed by hiring managers.
✨Tip Number 3
Prepare for interviews by practising common questions specific to retail management. Think about how you'd handle customer queries or lead a team. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of our exciting new brand launch. Don’t miss out on this opportunity!
We think you need these skills to ace Store Manager Job Surrey in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your retail management experience and any customer service achievements to show us you’re the right fit for our new brand launch.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering exceptional customer care and your excitement about being part of a new optical brand. Let us know why you want to join our team!
Showcase Your Leadership Skills:As a Store Manager, you’ll be leading a team, so make sure to highlight your leadership experience in your application. Share examples of how you’ve motivated and developed teams in the past to give us a glimpse of your management style.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our exciting new venture!
How to prepare for a job interview at Flame Healthcare Limited
✨Know the Brand Inside Out
Before your interview, make sure you research the optical brand thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only show your enthusiasm but also help you align your answers with their vision.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've motivated and developed your team. Highlight specific situations where your leadership made a difference in customer service or team performance.
✨Prepare for Customer Scenarios
Expect questions about handling complex customer queries. Think of challenging situations you've faced in previous roles and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and confidently.
✨Express Your Passion for Customer Care
This role is all about delivering exceptional customer service. Be ready to discuss what customer care means to you and how you plan to implement it in the new store. Share any innovative ideas you have for enhancing the customer experience.
