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- Tasks: Assist with property lettings and provide top-notch customer service to tenants and landlords.
- Company: Join a growing team in Manchester focused on property management and customer satisfaction.
- Benefits: Enjoy a competitive salary, career development opportunities, and travel expenses covered.
- Why this job: This role offers variety, travel, and the chance to make a real impact in the property industry.
- Qualifications: A full UK driving license is essential; previous experience in lettings is a plus but not required.
- Other info: Flexible and adaptable attitude is key; you'll be working both independently and as part of a team.
The predicted salary is between 18400 - 32200 £ per year.
Job Description
Job Title: Lettings Assistant
Location: Manchester
Salary: £23,000 per annum
Job Type: Full-Time, Permanent
Job Description:
We are seeking a dynamic individual who is outgoing and reliable to be our Lettings Assistant in Manchester.
As a Lettings Assistant, you will play a crucial role in assisting with property lettings and providing exceptional customer service to both tenants and landlords.
We have a fantastic team and great company culture, which, of course, we feel is key when joining.
Key Responsibilities:
- Assist in managing and maintaining property listings, ensuring all details are up to date and accurate.
- Conduct property viewings for prospective tenants across multiple cities, including Hull, Nottingham, and Sheffield.
- Liaise with landlords and tenants to arrange appointments, inspections, and property maintenance.
- Assist in the preparation of tenancy agreements, contracts, and other documentation.
- Provide excellent customer service, responding to queries via phone, email, and in person.
- Support with marketing rental properties through various channels, including online platforms and social media.
- Help with tenant referencing and ensuring compliance with relevant regulations.
- Handle short-term let inquiries, including coordinating bookings, checking availability, and liaising with clients to ensure a smooth booking process.
- Respond to queries regarding short-term let terms and conditions, ensuring clients and guests are provided with accurate and up-to-date information.
- Assist with the maintenance of properties used for short-term lets, ensuring they meet quality and safety standards.
- Keep up to date with market trends, legislation affecting the lettings industry, and short-term letting regulations.
Key Requirements:
- Full UK driving license
- Previous experience in the lettings or property industry is desirable but not essential.
- Experience with short-term lets or hospitality would be beneficial.
- Excellent communication skills and the ability to build strong relationships with tenants, landlords, and clients.
- Strong organizational skills and the ability to manage multiple tasks effectively.
- A proactive, customer-focused approach to work.
- Knowledge of relevant regulations within the lettings industry is a plus.
- Ability to work independently and as part of a team.
- A flexible and adaptable attitude to work.
What We Offer:
- A competitive salary of £23,000 per annum.
- Opportunities for career development and progression within a growing company.
- A supportive and dynamic work environment.
- Travel expenses covered when visiting properties outside of Manchester.
If you are passionate about property, enjoy working with people, and are excited about managing both long-term and short-term lets, we’d love to hear from you. Apply today to join our team as a Lettings Assistant!
Lettings Assistant employer: Flambard Williams Ltd
Contact Detail:
Flambard Williams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Assistant
✨Tip Number 1
Familiarize yourself with the property market in Manchester and the other cities you'll be traveling to, like Hull, Nottingham, and Sheffield. Understanding local trends will help you engage more effectively with landlords and tenants during viewings.
✨Tip Number 2
Brush up on your customer service skills! Since this role involves a lot of interaction with clients, being able to communicate clearly and build rapport will set you apart from other candidates.
✨Tip Number 3
Make sure you have a valid UK driving license and are comfortable with travel. Highlighting your readiness to visit multiple locations will show your commitment to the role and flexibility.
✨Tip Number 4
Stay updated on relevant regulations in the lettings industry. Showing that you are knowledgeable about compliance and legal aspects can give you an edge in interviews.
We think you need these skills to ace Lettings Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the lettings or property industry, even if it's not extensive. Emphasize any customer service roles and skills that demonstrate your ability to build relationships with clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property and your proactive approach to customer service. Mention your willingness to travel and how your organizational skills will help you manage multiple tasks effectively.
Highlight Relevant Skills: In your application, emphasize your communication skills and ability to work independently as well as part of a team. If you have knowledge of lettings regulations or experience with short-term lets, make sure to include that.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the lettings industry.
How to prepare for a job interview at Flambard Williams Ltd
✨Show Your Customer Service Skills
As a Lettings Assistant, you'll be interacting with tenants and landlords regularly. Be prepared to share examples of how you've provided excellent customer service in the past, whether through resolving issues or building strong relationships.
✨Demonstrate Your Organizational Abilities
This role requires managing multiple tasks effectively. Highlight your organizational skills by discussing how you prioritize tasks and manage your time, especially when handling property viewings and documentation.
✨Familiarize Yourself with the Lettings Market
Stay updated on market trends and regulations affecting the lettings industry. Showing that you have done your homework will impress the interviewers and demonstrate your commitment to the role.
✨Prepare for Travel Questions
Since the job involves travel to various cities, be ready to discuss your driving experience and how you plan to manage travel logistics. Mention any previous roles where travel was a component, if applicable.
