As a Salesforce Consultant (m/f/x) specialising in Service Cloud Voice, you will help design and deliver intelligent, scalable voice solutions that transform customer service operations. Acting as the bridge between business needs and technical implementation, you’ll work closely with clients to map their customer service strategies onto Salesforce voice technology, including Amazon Connect and Agentforce.
This role is ideal for consultants with either a Salesforce background or strong Contact Centre experience who are newer to Salesforce. You’ll support a wide range of clients across industries, contributing to discovery, implementation, and optimisation phases, while being supported to grow your Salesforce skills and certifications.
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