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- Tasks: Support clients with Group Risk and Healthcare schemes while ensuring top-notch service.
- Company: Join a dynamic wealth management and corporate benefits firm in Bristol.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Be part of a team that values strong relationships and impactful client support.
- Qualifications: Experience in corporate benefits and proficiency in Microsoft Office are essential.
- Other info: Ideal for proactive individuals who thrive in a fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience with client service and thrive in a collaborative environment? Our client, a growing wealth management and corporate benefits firm, is looking for a Senior Client Support Executive to join their Bristol based team.
About the role:
- Assist with the set-up and ongoing administration of Group Risk and Healthcare schemes
- Handle client and provider queries efficiently and professionally
- Ensure service levels and compliance requirements are consistently met
- Administer schemes including Private Medical Insurance, Dental, and Wellness programs
- Support renewals, claims, and provider communications
- Build strong relationships with internal teams and external stakeholders
About you:
- Experience in corporate benefits administration, particularly Group Risk and Healthcare
- Proficiency in Microsoft Word, Excel, and database systems
- Strong communication and decision-making skills
- High attention to detail and analytical thinking
- A proactive, professional, and collaborative approach
Please apply today to be considered for this role.
Senior Client Support Executive employer: Flair for Recruitment
Contact Detail:
Flair for Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Support Executive
✨Tip Number 1
Familiarise yourself with the specific Group Risk and Healthcare schemes that the company administers. Understanding these products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the firm on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully handled client queries or managed corporate benefits. This will showcase your relevant skills and your ability to thrive in a collaborative environment.
✨Tip Number 4
Stay updated on industry trends related to wealth management and corporate benefits. Being knowledgeable about current developments can set you apart and show your commitment to the field during discussions.
We think you need these skills to ace Senior Client Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in corporate benefits administration, particularly in Group Risk and Healthcare. Use specific examples to demonstrate your skills in client service and collaboration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your proficiency in Microsoft Word, Excel, and database systems, and how these skills will benefit the team.
Highlight Relevant Experience: In your application, emphasise your previous roles where you handled client and provider queries. Detail your experience with administering schemes like Private Medical Insurance and Wellness programs.
Showcase Soft Skills: Demonstrate your strong communication and decision-making skills in your application. Provide examples of how you've built relationships with internal teams and external stakeholders in past roles.
How to prepare for a job interview at Flair for Recruitment
✨Showcase Your Client Service Experience
Be prepared to discuss your previous roles in client service, particularly in corporate benefits administration. Highlight specific examples where you successfully handled client queries or resolved issues, as this will demonstrate your capability to thrive in a collaborative environment.
✨Demonstrate Your Technical Proficiency
Since the role requires proficiency in Microsoft Word, Excel, and database systems, be ready to talk about your experience with these tools. You might even want to mention any specific projects where you used these skills to improve processes or outcomes.
✨Emphasise Attention to Detail
Given the importance of compliance and service levels in this role, prepare to provide examples that showcase your attention to detail. Discuss how you ensure accuracy in your work and how this has positively impacted your previous employers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making and analytical thinking skills. Think of scenarios where you had to make quick decisions or analyse complex information, and be ready to explain your thought process and the outcomes of those situations.
