At a Glance
- Tasks: Support clients with Group Risk and Healthcare schemes while ensuring top-notch service.
- Company: Join a dynamic wealth management and corporate benefits firm in Bristol.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Be part of a team that values strong relationships and impactful client support.
- Qualifications: Experience in corporate benefits and proficiency in Microsoft Office are essential.
- Other info: This role is perfect for proactive individuals who thrive in teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience with client service and thrive in a collaborative environment? Our client, a growing wealth management and corporate benefits firm, is looking for a Senior Client Support Executive to join their Bristol based team.
About the role:
- Assist with the set-up and ongoing administration of Group Risk and Healthcare schemes
- Handle client and provider queries efficiently and professionally
- Ensure service levels and compliance requirements are consistently met
- Administer schemes including Private Medical Insurance, Dental, and Wellness programs
- Support renewals, claims, and provider communications
- Build strong relationships with internal teams and external stakeholders
About you:
- Experience in corporate benefits administration, particularly Group Risk and Healthcare
- Proficiency in Microsoft Word, Excel, and database systems
- Strong communication and decision-making skills
- High attention to detail and analytical thinking
- A proactive, professional, and collaborative approach
Please apply today to be considered for this role.
Locations
Senior Client Support Executive employer: Flair for Recruitment
Contact Detail:
Flair for Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Support Executive
✨Tip Number 1
Familiarise yourself with the specific Group Risk and Healthcare schemes mentioned in the job description. Understanding these products will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the wealth management and corporate benefits sector. Engaging with current employees or industry contacts can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your experience with client service in detail. Think of specific examples where you've successfully handled queries or built relationships, as this will showcase your skills and fit for the collaborative environment they are looking for.
✨Tip Number 4
Brush up on your Microsoft Word and Excel skills, especially if you have any relevant projects or tasks that demonstrate your proficiency. Being able to discuss how you've used these tools effectively in past roles can set you apart from other candidates.
We think you need these skills to ace Senior Client Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in corporate benefits administration, particularly in Group Risk and Healthcare. Use specific examples to demonstrate your proficiency in handling client queries and managing schemes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and collaborative approach. Mention how your previous experiences align with the responsibilities of the Senior Client Support Executive role.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Word, Excel, and any database systems you have used. Provide examples of how these skills have helped you in previous roles, especially in client service.
Showcase Attention to Detail: In your application, include instances where your high attention to detail and analytical thinking made a positive impact on your work. This could be through successful administration of schemes or efficient handling of client queries.
How to prepare for a job interview at Flair for Recruitment
✨Showcase Your Client Service Experience
Be prepared to discuss your previous roles in client service, particularly in corporate benefits administration. Highlight specific examples where you successfully handled client queries or resolved issues, as this will demonstrate your capability to thrive in a collaborative environment.
✨Demonstrate Your Technical Proficiency
Since the role requires proficiency in Microsoft Word, Excel, and database systems, be ready to discuss your experience with these tools. You might even want to mention any specific projects where you utilised these skills effectively, showcasing your analytical thinking and attention to detail.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare scenarios where you had to make quick decisions or manage multiple tasks simultaneously, especially in high-pressure situations related to healthcare schemes or client support.
✨Emphasise Relationship Building
Building strong relationships is key in this role. Be ready to share examples of how you've successfully collaborated with internal teams and external stakeholders in the past. This will illustrate your proactive and professional approach, which is essential for the Senior Client Support Executive position.