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For Companies At a Glance
- Tasks: Support clients with Group Risk and Healthcare schemes while ensuring top-notch service.
- Company: Join a dynamic wealth management and corporate benefits firm in Bristol.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Be part of a team that values strong relationships and client satisfaction.
- Qualifications: Experience in corporate benefits and proficiency in Microsoft Office required.
- Other info: Ideal for proactive individuals who thrive in a fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience with client service and thrive in a collaborative environment? Our client, a growing wealth management and corporate benefits firm, is looking for a Senior Client Support Executive to join their Bristol based team.
About the role:
- Assist with the set-up and ongoing administration of Group Risk and Healthcare schemes
- Handle client and provider queries efficiently and professionally
- Ensure service levels and compliance requirements are consistently met
- Administer schemes including Private Medical Insurance, Dental, and Wellness programs
- Support renewals, claims, and provider communications
- Build strong relationships with internal teams and external stakeholders
About you:
- Experience in corporate benefits administration, particularly Group Risk and Healthcare
- Proficiency in Microsoft Word, Excel, and database systems
- Strong communication and decision-making skills
- High attention to detail and analytical thinking
- A proactive, professional, and collaborative approach
Please apply today to be considered for this role.
Senior Client Support Executive employer: Flair for Recruitment
Contact Detail:
Flair for Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Support Executive
✨Tip Number 1
Familiarise yourself with the specific Group Risk and Healthcare schemes mentioned in the job description. Understanding these products will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the wealth management and corporate benefits sector. Engaging with current employees or industry experts can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for situational interview questions that assess your client service skills. Think of examples from your past experiences where you successfully handled client queries or built strong relationships, as this will showcase your suitability for the role.
✨Tip Number 4
Demonstrate your proficiency in Microsoft Word, Excel, and database systems by discussing relevant projects or tasks you've completed using these tools. This will highlight your technical skills and reassure the employer of your capability to handle the administrative aspects of the role.
We think you need these skills to ace Senior Client Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in corporate benefits administration, particularly in Group Risk and Healthcare. Use specific examples to demonstrate your skills in client service and collaboration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your proficiency in Microsoft Word, Excel, and database systems, and how these skills will benefit the team.
Highlight Relevant Experience: In your application, emphasise your previous roles where you handled client and provider queries. Detail how you ensured compliance and service levels were met, as this is crucial for the position.
Showcase Soft Skills: Demonstrate your strong communication and decision-making skills in your application. Provide examples of how you've built relationships with internal teams and external stakeholders in past roles.
How to prepare for a job interview at Flair for Recruitment
✨Showcase Your Client Service Experience
Be prepared to discuss your previous roles in client service, particularly in corporate benefits administration. Highlight specific examples where you successfully handled client queries or resolved issues, as this will demonstrate your capability to thrive in a collaborative environment.
✨Demonstrate Your Technical Proficiency
Since the role requires proficiency in Microsoft Word, Excel, and database systems, be ready to talk about your experience with these tools. You might even want to mention any specific projects where you used these skills to improve processes or outcomes.
✨Emphasise Attention to Detail
Given the importance of compliance and service levels in this role, share examples that showcase your high attention to detail. Discuss how your analytical thinking has helped you identify and rectify potential issues in past projects.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making and problem-solving skills. Prepare for scenario-based questions where you may need to explain how you would handle specific client situations or administrative challenges, demonstrating your proactive and professional approach.
