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For Companies At a Glance
- Tasks: Assess life insurance claims and provide outstanding customer service.
- Company: Join Aviva, a company dedicated to investing in its employees and promoting inclusivity.
- Benefits: Enjoy a starting salary of £35,000, generous holidays, and flexible working options.
- Why this job: Make a real impact by helping customers through sensitive claims with care and understanding.
- Qualifications: Experience in assessing claims and strong communication skills are essential.
- Other info: We welcome applications from all backgrounds and offer support for disabled applicants.
The predicted salary is between 28000 - 42000 £ per year.
Do you have experience within claims management? Do you have strong attention to detail and customer service skills?Our client, a leading provider of Group Insurance, is seeking a dedicated Claims Assessor to evaluate and validate clinical claims associated with individual and corporate insurance products.This client offers personal and professional development opportunities with a supportive work culture. About the role: Independently assess claims, verifying claimant eligibility and ensuring only valid claims progress Analyse medical and non-medical information, identifying gaps and seeking clarification Conduct regular reviews for ongoing claims Deliver exceptional customer service, supporting long-term client relationships Maintain compliance with risk, legal, and audit standards, handling sensitive information appropriately About you: Knowledge of insurance/protection products, ideally within health claims or group insurance Strong attention to detail and ability to interpret policy terms accurately Outstanding customer service skills, both written and verbal Ability to manage sensitive information with discretion and professionalism Flexible team player with a positive attitude towards change and continuous improvement GR1 certification or applicable licenses (preferred) If this sounds like you, please apply toda…
Claims Assessor employer: Flair for Recruitment
Contact Detail:
Flair for Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Assessor
✨Tip Number 1
Familiarize yourself with the specific insurance products mentioned in the job description, such as life insurance and critical illness cover. Understanding these products will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience you have with claims assessment or customer service in your conversations. Be prepared to share specific examples of how you've handled sensitive situations or complex claims in the past.
✨Tip Number 3
Research the latest trends and regulations in the insurance industry, especially those related to claims. This knowledge will show that you are proactive and engaged with the field, which is crucial for a Claims Assessor.
✨Tip Number 4
Prepare to discuss your approach to building relationships with stakeholders and colleagues. Effective communication and collaboration are key aspects of this role, so be ready to share your strategies for maintaining clear communication.
We think you need these skills to ace Claims Assessor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Claims Assessor position. Highlight key responsibilities and required skills, such as experience in assessing claims and knowledge of life-related products.
Tailor Your CV: Customize your CV to reflect your relevant experience and skills that align with the job requirements. Emphasize your relationship-building abilities and any previous work with insurance claims or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and how your background makes you a perfect fit. Mention specific experiences that demonstrate your understanding of compliance and customer care.
Highlight Relevant Experience: In your application, be sure to detail any experience you have with reinsurers, medical officers, or dealing with misrepresentation. This will show that you have the necessary knowledge and skills for the position.
How to prepare for a job interview at Flair for Recruitment
✨Show Your Knowledge of Insurance Products
Make sure to demonstrate your comprehensive knowledge of life-related products such as life insurance, critical illness, and income protection during the interview. Be prepared to discuss specific examples of how you've assessed claims in these areas.
✨Emphasize Communication Skills
Highlight your excellent relationship-building and communication skills. Share experiences where you successfully managed sensitive customer interactions, showcasing your emotional intelligence and ability to provide outstanding customer service.
✨Discuss Compliance and Legal Knowledge
Be ready to talk about your understanding of compliance with relevant policies and external regulations. Familiarize yourself with legal aspects related to claims, such as Probate and CIDRA rules, and be prepared to discuss how you've applied this knowledge in previous roles.
✨Demonstrate Problem-Solving Abilities
Illustrate your ability to prioritize work effectively and anticipate problems. Provide examples of how you've proposed process improvements or adapted to evolving technologies to boost performance in your past positions.
