Claims Handler in Avon, Bristol

Do you have previous experience in claims with strong attention to detail? Our client, a leading insurance firm, is looking for a Claims Handler to join their team. This is a fantastic opportunity to play a key part in supporting members, ensuring claims are handled accurately and efficiently. Key Responsibilities: Assess, process, and pay claims accurately across a range of products Maintain detailed and up-to-date records of claims activities Communicate regularly with claimants, providing clear updates and support Liaise with partners, treatment providers, and internal teams to resolve queries Investigate and respond to complaints or escalations promptly and professionally Ensure all claims are handled in line with FCA, Data Protection, and regulatory standards About You: Previous experience in claims, insurance, or financial services is desirable Strong decision-making skills with excellent attention to detail A customer-first mindset, able to handle sensitive queries with empathy and professionalism Confident communicator with strong interpersonal skills Proactive and adaptable, able to manage workloads effectively to meet service levels High personal standards in attendance, time-keeping, and conduct Want to be a part of a supportive team where your contribution makes a real impact? Submit your CV today!