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- Tasks: Assist customers with car wash services and ensure a fantastic experience.
- Company: Join Richmond's largest and fastest-growing car care team, voted a top workplace!
- Benefits: Enjoy flexible schedules, competitive pay, health benefits, and employee discounts.
- Why this job: Work outdoors, grow your career, and be part of a fun, dynamic team culture.
- Qualifications: Must be 16+, have reliable transport, and exceptional customer service skills.
- Other info: Opportunities for college tuition assistance and earning school credits while working.
Job Location: Kilmarnock, VA
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Job Shift: Any
Job Category: Customer Service
Voted as one of Richmond's 2025 Top Workplaces by Richmond Times-Dispatch! Join the Fastest-Growing Car Care Team in Richmond, VA. Are you looking for a fresh opportunity in a fast-paced, exciting environment? We are Richmond's largest and fastest-growing car care business, and we want YOU to join our dynamic team!
Employment Status: Part-Time or Full-Time (weekends are required for both options).
Locations: With over 24 locations to choose from, we strive to find a location closest to your home.
Why Work With Us?
- Flexible Schedules: Morning, afternoon, and evening shifts available.
- Competitive Pay: Start at $14/hr, plus daily bonuses/commissions.
- Growth Opportunities: We promote from within; we don’t just say it; ask the leaders at any of our sites!
- Outdoor Work: If you like working in the fresh air (winter or summer), this career is for you!
- Close to Home: With 21 locations, you’ll find a convenient work spot near you.
- Exceptional Benefits:
- Health & Wellness Benefits: Up to 100% of your monthly premiums are covered for Medical, Dental, and Vision coverage.
- Aflac Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability, etc.
- Working Advantage Discount Program: Discounts on hotels/flights/cars, and more.
- Employee Recognition Opportunities: Recognise employee achievements during meetings or through company newsletters.
- Employee Referral Program: Earn up to $300 when we hire your referral/s.
- Learning & Development Resources: Ongoing Training & Development; Become a Leader!
- Technology & Tools: User-friendly app for self-service processes (i.e. scheduling, pay tracking).
- Mental Health & Wellness Support: up to (5) Free Counseling Sessions per year.
- Social Responsibility: Volunteer Opportunities with local partnerships (VCU, Flying Squirrels, etc).
- Transportation Resources: We can provide you with transportation information through the GRTC RideFinders Program - Carpooling or Ridesharing Options.
- Educational Support: For college students, we offer College Tuition Assistance. For high school students, we are a proud employer partner with Chesterfield County Schools' "Work-Based Learning Program," allowing you to earn school credits while working with us!
- Financial Wellness: 401K with up to 3% company match.
- Paid Time Off (PTO): Life happens; use after you accrue!
- Free Employee Assistance Program.
- Free Life Insurance Coverage ($10k).
- Free Uniform Shirts.
- Free Ultimate Car Wash (5 per month).
What Makes You a Great Fit:
- Bring a positive attitude to work daily.
- Display exceptional customer service skills; bubbly, friendly, outgoing personality.
- Maintain a neat appearance and clean hygiene with our professional uniform.
- Use your tech skills to navigate through our iPads and Kiosks as you assist customers with their accounts.
- Enjoy working with a team and learning new things about the car wash daily.
- Show up to work on time and ready to provide a fantastic customer experience to our guests.
- Encourage customers to download and use our brand-new app for a better car care experience!
Qualifications:
- Must be at least 16 years of age.
- Must have reliable transportation.
- Must be able to lift 50lbs.
- Must have exceptional customer service skills.
- Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
- This position requires weekend work. Applicants must have availability to work on Saturdays and Sundays.
RVA Wash Holdings, Inc Dba. Flagstop Car Wash is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, or any other legally protected characteristic under applicable federal, state, and local laws.
*Outdoors* Guest Service Attendant (Kilmarnock) employer: Flagstop Car Wash
Contact Detail:
Flagstop Car Wash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land *Outdoors* Guest Service Attendant (Kilmarnock)
✨Tip Number 1
Familiarise yourself with the company culture and values. Since this role is all about customer service, showing that you understand and align with their commitment to exceptional service can really set you apart.
✨Tip Number 2
Highlight your ability to work in various weather conditions. Since the job involves outdoor work, mentioning any previous experience in similar environments can demonstrate your readiness for the role.
✨Tip Number 3
Be prepared to discuss your customer service skills in detail. Think of specific examples where you've gone above and beyond for a customer, as this will show your potential employer that you have the right attitude for the job.
✨Tip Number 4
Show enthusiasm for the role and the company. Expressing genuine excitement about working outdoors and being part of a fast-growing team can make a positive impression during any interviews or discussions.
We think you need these skills to ace *Outdoors* Guest Service Attendant (Kilmarnock)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any outdoor work you've done. Emphasise skills like teamwork, communication, and reliability, as these are key for the Guest Service Attendant role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for working outdoors and your ability to provide exceptional customer service. Mention specific examples of how you've positively impacted customers in previous roles.
Highlight Availability: Clearly state your availability for weekends and flexible shifts in your application. This shows that you understand the job requirements and are ready to meet them.
Showcase Your Personality: Since the role requires a bubbly and friendly personality, let your character shine through in your application. Use a positive tone and express your eagerness to contribute to the team and enhance customer experiences.
How to prepare for a job interview at Flagstop Car Wash
✨Show Your Enthusiasm for the Outdoors
Since this role involves outdoor work, express your love for being outside. Share any relevant experiences you have had in similar environments, and highlight how you enjoy working in various weather conditions.
✨Demonstrate Exceptional Customer Service Skills
Prepare to discuss specific examples of how you've provided excellent customer service in the past. This could include resolving customer complaints or going above and beyond to ensure a positive experience.
✨Be Ready to Discuss Teamwork
This position requires working closely with others, so be prepared to talk about your experiences in team settings. Highlight how you contribute to a positive team dynamic and your willingness to learn from colleagues.
✨Familiarise Yourself with Technology
As the role involves using iPads and kiosks, make sure you're comfortable with basic technology. You might want to mention any previous experience with similar tools or your ability to quickly learn new systems.
