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- Tasks: Lead IT strategy and operations, ensuring tech services are stable and secure.
- Company: Join Flagstone, a revolutionary online savings platform with a unique culture.
- Benefits: Competitive bonuses, flexible benefits, personal development budget, and private healthcare.
- Why this job: Make a real impact in financial technology while growing your career in a supportive environment.
- Qualifications: Proven IT management experience and strong leadership skills required.
- Other info: Diverse and inclusive team that values your voice and fosters growth.
The predicted salary is between 36000 - 60000 £ per year.
What is Flagstone? Flagstone is many things. An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business – where smart people do their best work. Each definition shares a common thread: our unique culture. It’s our pride and joy. And our competitive advantage.
A feel for our culture: To revolutionise the savings market, we need to be at our best. But high performance takes more than talent – it takes a culture of kindness, respect, and growth. That’s why we’re building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations. And be rewarded for it. We may not change the world, but we can change the world of financial technology. And all it takes is a winning mix of drive, talent, and empathy. Our culture celebrates all three.
But enough about us. Let’s talk about you. Does this sound like you? You’re a strategic IT manager who thrives on turning vision into reality. You enjoy balancing strategy and planning with hands-on operational delivery, ensuring technology services are stable, secure, and continually improving. You’re comfortable managing multi-level teams, making complex decisions, and working closely with stakeholders across the business to deliver IT services that genuinely support organisational goals. You’re forward-thinking, financially accountable, and passionate about using modern technologies, including AI, to drive productivity and operational excellence.
What you’ll do:
- Define, implement, and operate the short to medium term strategy, translating goals into clear roadmaps and measurable plans
- Lead and develop the Business IT function, fostering performance, engagement and career development
- Ensure 24/7 availability, resilience, and performance of business critical applications and platforms
- Drive operational excellence across service delivery, incident management, asset lifecycle, and support processes
- Shape and enforce IT policies, governance, and service standards
- Own and manage budgets across M365, applications, platforms, and IT assets, ensuring efficient and value driven spend
- Maintain a forward looking delivery plan, anticipating business needs, risks, and technology developments
- Partner closely with Security, Risk, Compliance, Finance, People teams and wider stakeholders
- Embed the effective use of AI tooling to improve productivity and service outcomes
- Continuously improve performance through reporting, metrics, and proactive problem solving
What you’ll bring:
- Proven experience defining and delivering IT strategy within a Business IT or service led environment
- Leadership experience managing multi-level technical teams and operational functions
- Deep understanding of end to end IT operations, service management, and ITIL practices
- Experience overseeing M365 environments, cloud first/SaaS platforms, and application lifecycles
- Knowledge of IT risk, security best practice, and governance frameworks
- Financial acumen with experience of owning budgets and driving cost efficiency
- Excellent stakeholder management and communication skills
- A continuous improvement mindset with strong problem solving capability
- Familiarity with AI tools such as M365 Copilot and modern productivity platforms (and an interest in driving adoption)
How we reward you: At Flagstone, the benefits extend beyond false gifts like "fruit and snacks". Instead, we invest in your health, wealth, and professional development. Here’s a selection of our benefits:
- Competitive bonus scheme - designed to reward and recognise high performance
- Flexible benefits budget - a pot to fund meaningful benefits for you, whether it’s hormone or fertility testing, cancer screening, neuro-diversity coaching or something that matters for you.
- A range of salary sacrifice options to help you make tax efficient savings on electric cars, nursery schemes, home and tech goods.
- Around the World scheme - 3 months work from anywhere scheme
- Mental wellbeing support – Access therapy and mental health sessions through Spill
- Learning and development – £1,000 personal development budget to help you grow in your role.
- Private health care - Enjoy all the benefits AXA has to offer, including reduced gym memberships and medical history disregarded
- Medical cash plan - To help you with the costs of dental and optical expenses
- Life insurance and Income Protection- four times your annual salary for peace of mind
- Matched pension contributions up to 5%
- 25 days holiday - plus bank holidays, well-being days and volunteering days
- Enhanced Parental Leave – enhanced maternity, paternity and adoption pay.
All are welcome. At Flagstone, we’re assembling a diverse team that defies our industry’s norms. Think this role could suit you? We encourage you to apply, no matter your background.
Business IT Manager in London employer: Flagstone
Contact Detail:
Flagstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business IT Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Flagstone, they value kindness and growth, so show how you embody these traits in your work.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around IT strategy and operational excellence. Keep it concise and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Business IT Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for IT and technology aligns with our mission at Flagstone. Share specific examples of how you've driven change in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Business IT Manager position. Highlight relevant experience and skills that match the job description. We love seeing how your background fits into our unique culture and goals!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Flagstone!
How to prepare for a job interview at Flagstone
✨Understand the Company Culture
Before your interview, take some time to really get to know Flagstone's culture. They value kindness, respect, and growth, so think about how your own values align with theirs. Be ready to share examples of how you've fostered a positive team environment in your previous roles.
✨Showcase Your Strategic Thinking
As a Business IT Manager, you'll need to demonstrate your ability to turn vision into reality. Prepare to discuss specific strategies you've implemented in the past, especially those that involved balancing operational delivery with long-term planning. Use metrics to back up your success stories!
✨Highlight Your Leadership Skills
Flagstone is looking for someone who can manage multi-level teams effectively. Be prepared to talk about your leadership style and how you've developed your teams in the past. Share instances where you’ve motivated your team to achieve their goals and how you handle complex decisions.
✨Emphasise Your Financial Acumen
Since you'll be managing budgets and ensuring cost efficiency, it's crucial to highlight your experience in this area. Discuss how you've previously owned budgets and driven financial accountability in IT projects. Bring examples of how you've made value-driven spending decisions that benefited your organisation.
