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- Tasks: Lead the SME Tribe to drive client acquisition and activation for significant growth.
- Company: Join Flagstone, a leading online savings platform with a collaborative culture.
- Benefits: Enjoy hybrid working, competitive bonuses, and a £1,000 personal development budget.
- Other info: Diverse and inclusive environment with excellent career growth opportunities.
- Why this job: Be the driving force behind a major growth ambition in fintech.
- Qualifications: Experience in leading agile teams and direct SME or B2B commercial experience.
The predicted salary is between 80000 - 100000 £ per year.
Flagstone is an online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. We are a diverse group of people, bound by a collaborative spirit and shared purpose, and we take pride in our unique culture.
To revolutionise the savings market, we need to be at our best. High performance takes more than talent; it takes a culture of kindness, respect, and growth. We’re building a diverse, inclusive community where your voice is heard and valued, allowing you to surpass even your own expectations.
Flagstone is the UK's leading cash savings platform, managing over £19bn in Assets under Administration and growing fast. Our SME Tribe is under 12 months old, currently sitting at £5bn in Assets under Administration, with a mandate to reach £15bn in under three years. This is a rare opportunity to be the primary commercial force behind one of the most significant growth ambitions in the business.
As Head of SME Growth, you will own full commercial leadership of the SME Tribe, driving client acquisition and activation, setting squad-level priorities, and taking direct accountability for performance against a £15bn AuA ambition. You will work closely with the CGO, acting as the connective tissue between strategic direction and commercial execution.
What You'll Own
- Tribe Strategy & Commercial Ownership: Lead the SME Tribe across two squads focused on client acquisition and activation, creating conditions for high performance and scale. Own the commercial strategy for SME client acquisition and activation, translating a significant growth ambition into squad-level priorities and measurable outcomes.
- Delivery & Performance: Drive the Tribe towards high performance, building ways of working, clarity of mission, and a culture of accountability and pace. Own the tribe roadmap across both squads, ensuring priorities are well-sequenced and dependencies are actively managed.
- People & Culture: Provide operational leadership to Squad Leads within the tribe, building their capability and holding them accountable for squad execution. Build a high-performance tribe culture that moves with pace, operates with discipline, and learns continuously.
- Cross-Functional Leadership & Proposition Influence: Partner closely with the Engagement Tribe to ensure the SME client experience extends beyond acquisition and activation. Act as the senior commercial sponsor for the SME proposition across Flagstone, ensuring that platform investment and propositional development reflect the needs and priorities of the SME customer.
What We Need From You
- Experience leading squads or agile product/commercial teams in a digital environment.
- Direct SME or B2B commercial experience.
- P&L ownership and accountability for commercial outcomes.
- Experience translating ambitious growth targets into executable strategy.
- Strong analytical instincts — comfortable using data to diagnose growth constraints and track performance against plan.
- Background in a scaled digital product or fintech environment.
The Profile We're Looking For
We are looking for a proven commercial leader from a digital-native or fintech environment, someone operating confidently at a senior level, with a clear upward trajectory.
How we reward you
- Hybrid working - Spend at least 1 day a week with your team in our collaborative London office.
- Competitive bonus scheme designed to reward and recognise high performance.
- Flexible benefits budget to fund meaningful benefits for you.
- A range of salary sacrifice options to help you make tax-efficient savings.
- Mental wellbeing support – Access therapy and mental health sessions.
- Learning and development – £1,000 personal development budget.
- Private health care and medical cash plan.
- Life insurance and Income Protection.
- Matched pension contributions up to 5%.
- 25 days holiday plus bank holidays, well-being days, and volunteering days.
- Enhanced Parental Leave.
At Flagstone, we’re assembling a diverse team that defies our industry’s norms. We encourage you to apply, no matter your background.
Head of SME Growth employer: Flagstone
Contact Detail:
Flagstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of SME Growth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space. Attend industry events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for growth! When you get the chance to chat with potential employers, make sure to highlight your enthusiasm for driving client acquisition and activation. Share your ideas on how you can contribute to their ambitious goals, especially in a fast-paced environment like Flagstone.
✨Tip Number 3
Prepare for interviews by diving deep into the company culture. Understand Flagstone’s values around kindness, respect, and growth. Be ready to discuss how you embody these traits and how you can help build a high-performance tribe culture that aligns with their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Flagstone team. So, get your application in and let’s make some waves in the savings market together!
We think you need these skills to ace Head of SME Growth
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to lead the SME Tribe and drive growth at Flagstone.
Tailor Your Experience: Make sure to highlight your relevant experience in leading squads or agile teams. We’re looking for someone who can translate ambitious growth targets into actionable strategies, so connect your past achievements to what we need!
Be Authentic: Don’t be afraid to show a bit of your personality in your application. At Flagstone, we value kindness and respect, so let us see the real you and how you align with our culture of collaboration and growth.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Flagstone
✨Understand the Culture
Before your interview, take some time to really get a feel for Flagstone's unique culture. They value kindness, respect, and growth, so think about how your own values align with theirs. Be ready to share examples of how you've fostered a positive team environment in your previous roles.
✨Showcase Your Commercial Acumen
As the Head of SME Growth, you'll need to demonstrate your ability to translate ambitious growth targets into actionable strategies. Prepare specific examples from your past experiences where you successfully led teams to achieve significant commercial outcomes, especially in a digital or fintech environment.
✨Be Data-Driven
Flagstone is looking for someone with strong analytical instincts. Brush up on your data analysis skills and be prepared to discuss how you've used data to diagnose growth constraints and track performance. Bring insights that could apply to their SME Tribe and show how you can leverage data for better decision-making.
✨Prepare for Cross-Functional Collaboration
This role requires working closely with various teams, including marketing and finance. Think about how you've successfully collaborated across departments in the past. Be ready to discuss how you can ensure alignment between commercial strategies and broader business goals at Flagstone.