Would you like to join us on a mission to tackle the housing crisis in the East of England? We are Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you will also enjoy fair pay and some pretty great perks.
We are all about our people and our customers. We live and breathe our values – Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top‑notch customer service.
Housing Manager – Reference Number 3891
We are pleased to share an opportunity for someone to us as a Housing Manager. This is a permanent job, working 37 hours per week, Monday to Friday. The role works from our office in Melton, Near Woodbridge. Agile Working and Flexible Working will be considered.
This will focus on the tenancy management stream of work and will be managing a field‑based team of officers. As a Housing Manager, you will lead and develop a team and support the Head of Housing to deliver our housing strategy and our vision, Housing Made Simple. You’ll be the subject matter expert for my service area ensuring the function meets all regulatory and legislative requirements.
Responsibilities
- Take a coaching approach to empower your team to deliver an outstanding housing management service to our tenants.
- Support the team to resolve complex enquiries whilst encouraging autonomy and confidence in decision‑making, driven by doing the right thing for our customers and our business.
- Support your manager to lead on our vision, Housing Made Simple, to make it as easy as possible for tenants to rent their homes whilst ensuring we are compliant with the law, legislation, and Flagship’s policies and procedures.
Qualifications
- Extensive housing management experience, preferably in social housing.
- Demonstrable experience in continuous improvement, shaping the future direction of the team and wider business.
- Ability to analyse and interpret data to understand and improve performance.
- Educated to GCSE standard or equivalent.
- Full UK Driving Licence.
- Ideal candidate will also have a CIH 4 – Housing Qualification or be willing to study towards it.
Benefits
- Competitive salary of £46,297.19 per annum.
- 25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.
- Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
- Death in Service Benefit.
- Company Sick Pay.
- An agile working environment to achieve a healthy work/life balance.
- Opportunities for development (including apprenticeships, our Academy, and various training options).
- Health and well‑being programmes and initiatives.
- Empowerment – we give you the tools and systems to make the right decisions for resolving issues.
- A Leadership Team that inspires, develops, and supports you.
Please see the attached document for responsibilities and requirement details. To apply please click \"apply online\" below. You will be asked to attach your CV in MS Word or PDF format and provide a supporting statement, outlining why you’re the right person for the job; please quote Reference Number 3891 and state that you are applying to be a Housing Manager in your statement.
Closing Date: 05.01.2026. Interview Dates: 12th and 13th January 2026. Applications may be reviewed, and candidates invited to interview ahead of the close date. We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.
No Agencies please.
About Us
Flagship Homes is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community‑focused services across the East, central and south west of England. We have a local approach, all backed by the scale and ambition of Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Woodbridge
✨Get Involved in Local Property Events
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✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Flagship Housing's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Manager role at Flagship Housing, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Flagship Housing
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Flagship Housing operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Flagship Housing. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Flagship Housing.
