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For Companies At a Glance
- Tasks: Lead a team to deliver outstanding housing management services and support customers.
- Company: Victory Homes, committed to making housing simple and accessible.
- Benefits: Flexible working, 25 days annual leave, health initiatives, and development opportunities.
- Why this job: Make a real difference in people's lives while growing your leadership skills.
- Qualifications: Experience in housing management and team leadership required.
- Other info: Join a supportive environment with great career progression potential.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are pleased to share an opportunity for someone to join us as a Housing Manager, with the Rent Team at Victory Homes. This is a permanent job, working 37 hours per week, Monday to Friday. This role is based at our East Dereham Office. Agile Working and Flexible Working will be considered.
Responsibilities
- As a Housing Manager, you will lead and develop a team and support the Head of Housing to deliver our housing strategy and our vision, Housing Made Simple.
- You will be the subject matter expert for your service area ensuring the function meets all regulatory and legislative requirements.
- Take a coaching approach to empower your team to deliver an outstanding housing management service to our customers.
- You will support the team to resolve complex enquiries and encourage autonomy and confident decision-making, driven by doing the right thing for our customers and our business.
- Support your manager to lead on our vision, Housing Made Simple, to make it as easy as possible for customers to rent their homes while ensuring compliance with the law, legislation, and Bromford Flagship\\\’s policies and procedures.
What we offer
- Opportunities for development (including apprenticeships, our Academy, and various training options).
- Health and well-being programs and initiatives.
- Empowerment (we give you the tools and systems to make the right decisions for resolving issues).
- A Leadership Team that inspires, develops, and supports you.
- 25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.
- Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
- Death in Service Benefit.
- Company Sick Pay.
- An agile working environment to achieve a healthy work/life balance.
Qualifications
- Extensive housing management experience in social housing.
- Demonstrable experience of continuous improvement, shaping the future direction of the team and wider business.
- Ability to analyse and interpret data to understand and improve performance.
- Educated to GCSE standard or equivalent.
- Experience leading and developing a team with the skills, knowledge and resources to carry out their roles.
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Housing Manager employer: Flagship Housing
Contact Detail:
Flagship Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Housing Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Victory Homes and their housing strategy, 'Housing Made Simple'. Show us that you understand their vision and how your experience aligns with their goals. Tailor your responses to highlight your leadership skills and commitment to customer service.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your extensive housing management experience and how you've empowered teams in the past. The more you rehearse, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Housing Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in housing management. We want to see how your skills align with our vision of 'Housing Made Simple'.
Showcase Your Leadership Skills: As a Housing Manager, you'll be leading a team. Use your application to demonstrate your leadership style and any successful projects you've managed. We love seeing examples of empowering others!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Flagship Housing
✨Know Your Stuff
Make sure you brush up on your housing management knowledge, especially around social housing regulations and compliance. Being able to discuss specific legislation or recent changes in the sector will show that you're not just familiar with the basics but are genuinely invested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you empowered your team or resolved complex issues. This will demonstrate your ability to support the Head of Housing and align with their vision of making housing management simple.
✨Data is Key
Since the role involves analysing and interpreting data, be ready to discuss how you've used data to improve performance in previous roles. Bring specific examples of metrics you've tracked and how they influenced your decision-making.
✨Emphasise Continuous Improvement
Victory Homes values continuous improvement, so think about how you've contributed to shaping the future direction of a team or project. Be prepared to share your ideas on how you can bring this mindset to the Housing Manager position.
