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- Tasks: Deliver high-quality maintenance and repair services for domestic heating systems.
- Company: Join Gasway, where our people and customers are at the heart of everything we do.
- Benefits: Competitive salary and a comprehensive benefits package.
- Why this job: Make a real difference in your community with safe and efficient heating services.
- Qualifications: Experience in domestic gas heating/plumbing and strong customer service skills.
- Other info: Flexible hours, on-call rota, and opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced heating engineer looking for a role where you can make a real difference? Join Gasway where our people and customers are at the heart of everything we do. We’re looking for a Service & Breakdown Engineer to deliver high-quality maintenance and repair services across a range of domestic heating systems. We have 2 full time roles available, working Monday-Friday 8am-5pm (1 hour unpaid lunch in Summer and 30 minutes in Winter) based in Norwich and surrounding areas.
What you will be doing:
- Carry out heating engineering and plumbing duties, including reactive repairs and servicing of boilers, fires, and appliances.
- Ensure compliance with Gas Safe, OFTEC, and other safety regulations.
- Issue safety certificates and maintain accurate records.
- Manage van stock and materials efficiently.
- Participate in our on-call rota to provide 24/7 emergency cover.
- Drive company vehicles safely and maintain equipment to high standards.
- Work collaboratively with colleagues and provide outstanding customer service.
What we are looking for:
- Domestic gas heating/plumbing systems (essential)
- Customer service and teamwork (essential)
- Renewable technologies like heat pumps and solar thermal (desirable)
- Gas qualifications: ACS, CCN1, CENWAT, CKR1, CPA1, HTR1, MET1, HWSS1, CMDDA1, WREG (essential)
- NVQ Level 3 or equivalent in plumbing (desirable)
- Additional oil, LPG, solid fuel, or renewable certifications (desirable)
- Full UK driving licence
- Strong attention to detail and IT skills
- Ability to work under pressure and manage your own workload
- Flexible, reliable, and customer-focused
In return for your hard work, we offer a competitive salary and a benefits package. Ready to make a difference? Apply today and help us deliver safe, efficient, and high-quality heating services to homes across our communities. If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence. Closing Date: 9th of December.
Service and Breakdown Engineer in Norwich employer: Flagship Group
Contact Detail:
Flagship Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Breakdown Engineer in Norwich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heating engineering field and let them know you're on the lookout for new opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got any certifications or special training, make sure to highlight them in conversations. It’s all about proving you’re the right fit for the role and that you can deliver high-quality service.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to heating systems and customer service. We want you to feel confident and ready to showcase your expertise when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Service and Breakdown Engineer in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with domestic gas heating and plumbing systems. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about heating engineering and how you can contribute to our team. Keep it friendly and professional, and make sure to mention any customer service experience you have.
Show Off Your Certifications: List all your relevant gas qualifications clearly in your application. We’re particularly interested in ACS, CCN1, and any additional certifications you might have. This helps us see your expertise at a glance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Flagship Group
✨Know Your Stuff
Make sure you brush up on your knowledge of domestic gas heating and plumbing systems. Be ready to discuss your experience with boilers, fires, and appliances, as well as any relevant qualifications like ACS or NVQ Level 3. This will show that you're not just a candidate, but the right candidate.
✨Safety First
Familiarise yourself with Gas Safe and OFTEC regulations. During the interview, be prepared to talk about how you ensure compliance and issue safety certificates. This demonstrates your commitment to safety and professionalism, which is crucial in this role.
✨Customer Service Matters
Since this role involves working closely with customers, think of examples where you've provided outstanding service. Highlight your teamwork skills and how you handle pressure, as these are key traits they’re looking for. A positive attitude goes a long way!
✨Ask Questions
Prepare some thoughtful questions about the company culture, the on-call rota, or opportunities for training in renewable technologies. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
