At a Glance
- Tasks: Lead a vibrant team to maximise sales and create unforgettable customer experiences.
- Company: Flabelus, where fashion meets storytelling and sustainability.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Be part of a collaborative team that values creativity and innovation.
- Why this job: Join us to inspire others through fashion and creativity while making a real impact.
- Qualifications: 3+ years in retail management, strong leadership, and a passion for fashion.
The predicted salary is between 30000 - 40000 £ per year.
At Flabelus, we don’t just design shoes — we tell stories. Inspired by literary characters, our mission is to create a universe where fashion, creativity, and sustainability come together. Every pair of Flabelus shoes is crafted with purpose: to dress with elegance, comfort, and consciousness, adding magic and color to everyday life.
YOUR MISSION AS STORE MANAGER
You’ll be the strategic leader of our store, with the mission to maximize sales, build customer loyalty, and lead your team with empathy and purpose. We’re looking for a dynamic, charming, and results‑driven person who thrives in fast‑paced environments and radiates the Flabelus spirit.
YOUR RESPONSIBILITIES
- Sales & Customer Experience
- Design and execute sales strategies aligned with monthly targets.
- Create meaningful customer relationships through personalized and warm service.
- Monitor and analyze KPIs: daily sales, average basket size, conversion rate, etc.
- Team Leadership
- Train, inspire, and motivate the team to reach and exceed goals.
- Organize shifts, manage team schedules, vacations, and daily planning.
- Foster a positive, collaborative, and inspiring work environment.
- Store Operations
- Oversee stock replenishments and warehouse organization.
- Manage returns and exchanges via Shopify and follow up on online orders.
- Ensure proper documentation of damages, gifting actions, and customer incidents.
- Guarantee adherence to internal processes and visual merchandising standards.
- Strategy & Collaboration
- Work closely with the retail marketing team to implement in-store campaigns.
- Share insights and contribute ideas to improve store operations and customer engagement.
WHO YOU ARE
- At least 3 years of experience as Store Manager or Assistant Manager in premium fashion brands.
- Passionate about fashion, storytelling, and trends.
- Strong skills in sales, leadership, and communication.
- Highly organized, analytical, proactive, and goal-oriented.
- Comfortable working with digital tools (Shopify, Google Drive, etc.).
- Intermediate to high level of spoken English.
- Bonus points: Experience in luxury brands.
Retail Store Manager employer: Flabelus
At Flabelus, we pride ourselves on being more than just a shoe company; we are a community that values creativity, sustainability, and personal growth. As a Retail Store Manager, you will thrive in a vibrant work culture that encourages collaboration and innovation, while enjoying benefits such as competitive salaries, ongoing training, and opportunities for career advancement. Join us in our mission to create a magical shopping experience that not only delights customers but also empowers our team members to shine.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with premium brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your charm and passion for fashion shine through. Share stories that highlight your leadership skills and how you've created memorable customer experiences.
✨Tip Number 3
Be proactive! If you see a store you love, don’t wait for them to post a job. Pop in, introduce yourself, and express your interest in working with them. You never know when they might need a dynamic Store Manager!
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and passion for Flabelus. Plus, it shows you’re genuinely interested in being part of our story.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion and storytelling shine through. Share personal experiences or insights that connect you to the Flabelus mission — it’ll make your application stand out!
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Use specific examples of how you've inspired and motivated teams in the past to hit those sales targets.
Be Data-Driven:We love numbers! Include any relevant KPIs you've managed in previous roles, like sales growth or customer satisfaction scores. This shows us you're not just about the charm, but also about results.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Flabelus.
How to prepare for a job interview at Flabelus
✨Know the Flabelus Story
Before your interview, dive deep into Flabelus' mission and values. Understand how their shoes tell stories and reflect on how you can contribute to that narrative. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Sales Savvy
Prepare specific examples of how you've successfully designed and executed sales strategies in previous roles. Be ready to discuss your experience with KPIs and how you've used data to drive sales and enhance customer experiences.
✨Demonstrate Leadership Skills
Think of instances where you've trained or motivated a team. Share how you fostered a positive work environment and led your team to exceed goals. Highlight your ability to manage schedules and create a collaborative atmosphere.
✨Be Ready for Operational Questions
Familiarise yourself with store operations, especially regarding stock management and online order processes. Prepare to discuss how you've handled returns, exchanges, and ensured adherence to visual merchandising standards in past roles.
