Retail Sales Assistant- London

Your Mission As Sales Assistant

You will be the face of Flabelus, welcoming every customer and turning each visit into a unique, memorable experience. Your mission is to provide outstanding service, drive sales, and ensure the store runs smoothly, always embodying our brand values. We want someone dynamic, warm, and proactive — someone who loves fashion, enjoys connecting with people, and thrives in a boutique environment.

Your Responsibilities

Sales & Customer Experience

• Understand and work toward daily and monthly sales goals.
• Apply sales strategies defined by management.
• Offer warm, personalized, brand‑aligned service.

Teamwork & Collaboration

• Actively participate in team sales challenges.
• Support colleagues and maintain a positive, collaborative work environment.
• Communicate issues to the Manager and suggest improvements when needed.

Store Operations & Organization

• Follow internal processes to ensure smooth daily operations.
• Support with stock organization and inventory control.
• Handle returns, online exchanges, and order follow‑ups.

Reporting & Maintenance

• Complete store documents (Excel reports, incident logs, stock tracking, etc.).
• Help maintain the store’s visual and operational standards.

Tu Perfil

Who are we looking for?

• Outgoing, friendly, and customer‑focused personality.
• Passion for fashion and attention to detail.
• Positive, problem‑solving attitude and eagerness to learn.
• Ability to multitask and work well in a team.
• Preferred: intermediate English level and experience in premium brands.

What makes you a “Flabelus Person”?

• Positive mindset and problem‑solving energy
• Sensitivity to art, fashion, and literature
• Commitment to sustainability and conscious fashion
• Team spirit, empathy, and collaboration
• Clear and honest communication
• Passion for growth and exceeding expectations

¿Quiénes somos?

En Flabelus, no solo diseñamos zapatos: contamos historias. Inspirados en personajes literarios, nuestra misión es crear un universo donde la moda, la creatividad y la sostenibilidad se unen. Cada par de zapatos Flabelus está hecho con un propósito: vestir con elegancia, comodidad y conciencia, aportando magia y color a la vida cotidiana. Buscamos personas apasionadas por la moda, atentas al detalle y comprometidas con ofrecer un servicio excepcional — verdaderos embajadores de marca dispuestos a dar vida al universo Flabelus.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Retail Apparel and Fashion