At a Glance
- Tasks: Lead a dynamic team to create unforgettable customer experiences and drive sales.
- Company: Flabelus, a fashion brand that blends creativity and sustainability.
- Benefits: Competitive salary, career growth, and a vibrant work culture.
- Other info: Join a creative environment where your ideas can shine and make an impact.
- Why this job: Be a brand ambassador and shape the future of fashion storytelling.
- Qualifications: 3+ years in retail management, passion for fashion, and strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
Your Responsibilities
- Sales & Customer Experience
- Design and execute sales strategies aligned with monthly targets.
- Create meaningful customer relationships through personalized and warm service.
- Monitor and analyze KPIs: daily sales, average basket size, conversion rate, etc.
- Team Leadership
- Train, inspire, and motivate the team to reach and exceed goals.
- Organize shifts, manage team schedules, vacations, and daily planning.
- Foster a positive, collaborative, and inspiring work environment.
- Store Operations
- Oversee stock replenishments and warehouse organization.
- Manage returns and exchanges via Shopify and follow up on online orders.
- Ensure proper documentation of damages, gifting actions, and customer incidents.
- Guarantee adherence to internal processes and visual merchandising standards.
- Strategy & Collaboration
- Work closely with the retail marketing team to implement in-store campaigns.
- Share insights and contribute ideas to improve store operations and customer engagement.
Your profile
- At least 3 years of experience as Store Manager or Assistant Manager in premium fashion brands.
- Passionate about fashion, storytelling, and trends.
- Strong skills in sales, leadership, and communication.
- Highly organized, analytical, proactive, and goal-oriented.
- Comfortable working with digital tools (Shopify, Google Drive, etc.).
- Intermediate to high level of spoken English.
- Bonus points: Experience in luxury brands.
About Us
At Flabelus, we don’t just design shoes — we tell stories. Inspired by literary characters, our mission is to create a universe where fashion, creativity, and sustainability come together. Every pair of Flabelus shoes is crafted with purpose: to dress with elegance, comfort, and consciousness, adding magic and color to everyday life. We’re looking for people who are passionate about fashion, attentive to detail, and committed to delivering exceptional service — true brand ambassadors ready to bring the Flabelus world to life.
Retail Store Manager- London employer: Flabelus
Contact Detail:
Flabelus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager- London
✨Tip Number 1
Get to know the company inside out! Research Flabelus, their mission, and their products. This way, when you walk into that interview, you can show off your passion for their brand and how you can contribute to their story.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you've driven sales in previous roles — this is your time to shine!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it shows you're genuinely interested in being part of the Flabelus family.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you top of mind for the hiring team.
We think you need these skills to ace Retail Store Manager- London
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share your experiences and how they connect to our mission at Flabelus. We want to see that you’re not just looking for a job, but that you genuinely care about the stories behind our shoes.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in retail management, especially in premium fashion brands. We appreciate when candidates take the time to align their skills with what we’re looking for — it shows us you’re serious about joining our team!
Be Data-Driven: Since we’re all about monitoring KPIs, don’t forget to mention any relevant metrics you've worked with in your previous roles. Whether it’s sales targets or customer satisfaction scores, showing us your analytical side will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and what we stand for!
How to prepare for a job interview at Flabelus
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've monitored and improved metrics like daily sales and conversion rates in your previous roles.
✨Showcase Your Leadership Style
Prepare examples of how you've trained and motivated your team in the past. Think about specific situations where you inspired your team to exceed goals and how you fostered a positive work environment.
✨Fashion Forward
Since Flabelus is all about storytelling through fashion, come prepared with insights on current trends and how they can be integrated into the store's strategy. Share your passion for fashion and how it influences your approach to customer experience.
✨Digital Savvy
Familiarise yourself with digital tools like Shopify and Google Drive. Be ready to discuss how you've used these platforms to manage operations, track inventory, or enhance customer engagement in your previous positions.