At a Glance
- Tasks: Lead and grow strategic Health & Care accounts while driving revenue growth.
- Company: Dynamic creative agency focused on healthcare and digital transformation.
- Benefits: Competitive salary, car allowance, and opportunities for professional development.
- Other info: Join a collaborative team and enjoy significant career growth opportunities.
- Why this job: Make a real impact in the healthcare sector and shape future services.
- Qualifications: Experience in account management within the NHS or public sector is essential.
The predicted salary is between 65000 - 65000 £ per year.
We are looking for an experienced Senior Account Manager to lead and grow a portfolio of strategic Health & Care accounts across the NHS, wider healthcare sector, and associated public sector organisations.
This is a commercially focused role with responsibility for developing senior stakeholder relationships, driving revenue growth, and positioning the organisation as a trusted partner in digital skills, workforce development, professional learning, and accreditation.
- Own and develop a portfolio of NHS, healthcare, and public sector accounts.
- Build and maintain relationships with senior stakeholders including CIOs, CDIOs, CCIOs, Digital Transformation Leads, Workforce Leaders, Learning & Development teams, and Procurement professionals.
- Develop and execute strategic account plans aligned to customer priorities and organisational objectives.
- Drive revenue growth through renewals, account expansion, cross-selling, and new business opportunities.
- Manage complex sales cycles, commercial negotiations, and framework-based procurement opportunities.
- Monitor customer satisfaction, retention, and account performance, identifying and mitigating commercial risks.
- Maintain accurate pipeline management, forecasting, and reporting through CRM systems.
- Represent the organisation at industry events, conferences, and sector forums, building market presence and identifying new opportunities.
- Work collaboratively with internal teams to deliver exceptional customer outcomes and shape future products and services.
Significant experience in a Senior Key Account Manager, Strategic Account Manager, or similar in a B2B environment.
Proven success managing and growing high-value accounts within the NHS or wider UK public sector.
Strong track record of delivering and exceeding revenue targets across complex account portfolios.
Experience engaging and influencing senior NHS stakeholders, including CIOs, CDIOs, Digital Leaders, Workforce Leads, and Procurement teams.
Ability to manage long and complex sales cycles involving multiple stakeholders and decision-makers.
Experience developing strategic account plans and delivering measurable account growth.
Strong commercial, negotiation, and relationship management skills.
Proficiency with Salesforce or equivalent CRM platforms and Microsoft 365.
Experience within digital skills, workforce development, professional learning, certification, training, or technology sectors.
Understanding of NHS digital transformation, workforce strategy, and healthcare technology environments.
Existing network of contacts within NHS trusts, integrated care systems, or related healthcare organisations.
This is an excellent opportunity for a commercially driven account manager with strong healthcare sector experience to take ownership of a strategically important portfolio and play a key role in the organisation's continued growth.
We encourage applications from all sections of the community.
Senior Account Manager - Creative Agency Hybrid employer: FJWilson Talent Services
As a leading creative agency in the healthcare sector, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our hybrid working model allows for flexibility while maintaining strong collaboration with colleagues and clients across the UK, ensuring that our Senior Account Managers can thrive in their roles. With competitive salaries, a supportive environment, and opportunities to engage with senior stakeholders in the NHS, we are committed to empowering our team to drive meaningful change in the healthcare landscape.
