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- Tasks: Support complaint investigations and manage casework in a professional membership organisation.
- Company: A leading professional membership organisation based in Greater London.
- Benefits: Competitive hourly pay, hybrid working model, and holiday pay.
- Why this job: Make a difference by upholding professional standards and supporting members.
- Qualifications: Experience in similar roles with strong communication and document preparation skills.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 17 - 19 £ per hour.
A professional membership organization in the Greater London area is seeking a Professional Standards Officer to support complaint investigations and casework management. The role involves managing workflows, liaising between members and teams, and contributing to professional standards.
Applicants should have experience in similar environments and possess strong communication and document preparation skills.
The position offers a hybrid working model, with a gross pay rate ranging from £17.58 to £19.23 per hour plus holiday pay.
Hybrid Professional Standards Officer (Temp PAYE) in London employer: FJWilson Talent Services
Contact Detail:
FJWilson Talent Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Professional Standards Officer (Temp PAYE) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to complaint investigations and casework management. We want to show that we can handle workflows and communicate effectively!
✨Tip Number 3
Showcase your skills! Bring examples of your past work that highlight your experience in similar environments. We need to demonstrate our strong communication and document preparation skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our application to match the job description perfectly.
We think you need these skills to ace Hybrid Professional Standards Officer (Temp PAYE) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Professional Standards Officer role. Highlight your experience in complaint investigations and casework management, as well as any relevant skills that match the job description.
Show Off Your Communication Skills: Since strong communication is key for this role, use clear and concise language in your application. Don’t forget to mention any specific examples where you’ve successfully liaised between teams or handled member inquiries.
Highlight Your Document Preparation Skills: This position requires solid document preparation skills, so be sure to showcase any relevant experience. Whether it’s reports, case notes, or other documentation, let us know how you’ve excelled in this area.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at FJWilson Talent Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Professional Standards Officer. Familiarise yourself with complaint investigations and casework management processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively liaised between teams or handled member inquiries in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to manage workflows. Think of specific situations where you successfully resolved complaints or improved processes, and be ready to discuss them in detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the organisation and its professional standards. Inquire about their current challenges in complaint management or how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
