Senior Claims Executive

Senior Claims Executive

Southampton Full-Time 40000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage complex commercial claims and mentor junior team members.
  • Company: Join a dynamic team in a leading insurance firm based in Southampton.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
  • Why this job: Be part of a supportive culture that values mentorship and client relationships.
  • Qualifications: Extensive knowledge of commercial insurance and claims procedures required.
  • Other info: Flexible work locations available in Alton, Reading, or Farnborough.

The predicted salary is between 40000 - 60000 £ per year.

Location: Southampton (with potential flexibility to work from Alton, Reading, or Farnborough)

Working Pattern: Hybrid – 2 days in office, 3 days from home

Salary: up to £50,000 per annum (dependent on experience)

Type: Full-time, Permanent

We are looking for a skilled Claims Executive to join our Corporate & Commercial team. This is a key role focused on managing complex and high-value claims while supporting junior team members and maintaining strong relationships with clients and insurers.

What you’ll be doing:

  • Manage the full life cycle of commercial claims, including large and contentious cases
  • Act as the main point of contact for clients, insurers, loss adjusters, and legal representatives
  • Mentor and guide junior claims handlers, promoting best practices and professional growth
  • Investigate on-site losses and develop robust cases for swift and fair outcomes
  • Negotiate settlements with insurers, ensuring optimal results for clients
  • Analyse claims data to identify trends and improve claims processes
  • Stay up to date with industry developments and regulatory changes
  • Prepare reports and present key performance updates to stakeholders

Requirements:

  • Extensive knowledge of commercial insurance and claims procedures

Senior Claims Executive employer: FJN Solutions

As a Senior Claims Executive at our Southampton office, you will be part of a dynamic and supportive work culture that values collaboration and professional development. We offer a competitive salary of up to £50,000 per annum, alongside flexible hybrid working arrangements that promote a healthy work-life balance. With opportunities for mentorship and growth within the Corporate & Commercial team, you will play a crucial role in managing complex claims while enjoying the unique advantages of working in a vibrant city with excellent transport links.
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Contact Detail:

FJN Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Claims Executive

✨Tip Number 1

Familiarise yourself with the latest trends in commercial insurance and claims management. This will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.

✨Tip Number 2

Network with professionals in the insurance sector, especially those who work in claims management. Attend industry events or join relevant online forums to build connections that could lead to valuable insights and potential referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've managed complex claims in the past. Highlight your negotiation skills and any successful outcomes you've achieved, as this will showcase your ability to handle the responsibilities of the role.

✨Tip Number 4

Research StudySmarter's values and culture to align your approach during the interview. Understanding our mission and how you can contribute will help you stand out as a candidate who is genuinely interested in joining our team.

We think you need these skills to ace Senior Claims Executive

Extensive knowledge of commercial insurance
Claims management expertise
Negotiation skills
Client relationship management
Analytical skills
Data analysis
Mentoring and coaching abilities
Attention to detail
Problem-solving skills
Strong communication skills
Report writing and presentation skills
Understanding of regulatory compliance
Ability to manage high-value claims
Adaptability to industry changes

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in managing complex claims and your knowledge of commercial insurance. Use specific examples that demonstrate your ability to handle high-value cases and mentor junior team members.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the job requirements, particularly your experience in negotiating settlements and analysing claims data.

Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For instance, mention any successful negotiations or improvements you made to claims processes that resulted in better outcomes for clients.

Prepare for Potential Questions: Anticipate questions related to your experience with contentious claims and your approach to mentoring. Be ready to discuss specific scenarios where you successfully managed client relationships or resolved complex issues.

How to prepare for a job interview at FJN Solutions

✨Showcase Your Expertise

Make sure to highlight your extensive knowledge of commercial insurance and claims procedures during the interview. Be prepared to discuss specific cases you've managed, particularly complex or high-value claims, as this will demonstrate your capability for the role.

✨Demonstrate Leadership Skills

Since the role involves mentoring junior team members, be ready to share examples of how you've guided others in previous positions. Discuss your approach to promoting best practices and fostering professional growth within a team.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and negotiation tactics. Think of past experiences where you successfully negotiated settlements or resolved contentious claims, and be ready to explain your thought process.

✨Stay Informed About Industry Trends

Research recent developments in the insurance industry and any regulatory changes that may impact claims management. Showing that you're up to date with industry trends will reflect your commitment to continuous learning and improvement.

Senior Claims Executive
FJN Solutions
F
  • Senior Claims Executive

    Southampton
    Full-Time
    40000 - 60000 £ / year (est.)

    Application deadline: 2027-05-21

  • F

    FJN Solutions

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