FJN Solutions in the United Kingdom is seeking an experienced QA Assessor to support the QA Manager in monitoring quality across sales, customer service, complaints and claims handling. You will ensure processes meet regulatory and contractual requirements and help deliver positive customer outcomes under FCA regulations.
This role requires strong analytical skills, attention to detail and proactive improvement, with hybrid working and occasional travel to offices and client sites.
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Hybrid QA Assessor β Insurance Claims & FCA Compliance in London employer: FJN Solutions
As a Client Services & Commercial Executive, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a collaborative culture where strong client relationships are built, and innovative ideas are encouraged, all while offering competitive benefits and opportunities for career advancement. Located in a vibrant area, we provide a unique advantage with access to diverse clients and industry leaders, making this an excellent place for meaningful and rewarding employment.