At a Glance
- Tasks: Renew client portfolios and provide top-notch support for international employee benefits.
- Company: Dynamic firm focused on international benefits with a collaborative team spirit.
- Benefits: Flexible working, professional training, and opportunities for career advancement.
- Other info: Office-based role in Hove with flexible working options available.
- Why this job: Join a vibrant team and make a real difference in clients' lives through expert advice.
- Qualifications: Strong communication skills and a passion for client service.
The predicted salary is between 37800 - 46200 £ per year.
- Roles and responsibilities
- Renew your portfolio of clients, offering them the best available solutions to secure them as long term clients and hitting your renewal targets
- Support existing clients across the full range of International employee benefits with day to day service queries and requests; membership changes, invoicing and payment details, claims assistance, member policy queries etc.
- Leading on new client sales opportunities across Individual and SME (with the potential of some Corporate client work), to help put in place or review their international benefits.
- Advising across a full range of International benefits, you will build trust with clients through your expert knowledge and consultative approach.
- Cultivate a robust pipeline of new business opportunities, both self generated through proactive outreach and converting from leads generated form the business.
- Lead on scheme implementation; manage the onboarding member data, assist with member forms / declarations where required, assist with company documentation where required.
- Complete and document all compliance file requirements. Completing and recording our compliance checklist for each new client and client renewal.
- Support employee presentations where required
- Support existing clients across the full range of International employee benefits with day to day service queries and requests; membership changes, invoicing and payment details, claims assistance, member policy queries etc.
- Supporting in maintaining our International products broking sheets, keeping them updated for all International individual and company products across all insurers.
- Proactively contact existing clients in line with customer service & renewal strategy (post on boarding call, 6 monthly check in, product /compliance updates etc) to ensure an outstanding customer experience and provide insight on any forthcoming renewal
- For corporate clients you will assist in hosting quarterly performance review and assist in the gathering of 9 months terms, working towards scheme renewal.
- Present clients with renewal terms and host calls to talk clients through the terms, gather any updated data and assess whether their requirements have changed for the next year.
- Conduct a full market review on market options if required.
- Identify opportunities to try and cross sell in other products lines, or benefits into other countries / territories the client has.
- Compile client renewal reports.
- Working closely with the International Client Support Manager, supporting each other in busy periods and acting as cover for each other when out of the office.
- Update our Customer Management system with all client interactions and keep your workflow updated.
- Help to manage insurer relationships, building a good network of insurer
- Attend insurer training and market events and
- Work closely with the UK Account Management team to align processes and best practice where possible.
- Join up with UK Account Management team on renewals, when clients are working with us in both the UK and International markets
- Work closely with our Global Broker Network, managing a broad oversight of all markets a client has procured solutions via us, when clients have domestic renewals in markets outside the UK which align with their international plan.
- Assist with marketing content and promotion where required.
- Always work within our Brand
- Complete the required annual training modules for; Complaints, Anti Money Laundering and GDPR.
- Training will be provided internally and via our insurer partners, letting you develop a broad protection and employee benefit skill set, to work with full range of products
- The role is primarily office based at our office in Hove, but flexible working is e
- Keeping up-to-date with products, technical or legislative changes within the
- Comply at all times with the Compliance and Training and Competence Procedures of our firm.
- Comply at all times with the requirements of the Financial Services and Markets Act 2000, and the FCA Principles.
- Maintain performance standards in accordance with those outlined in the Key Performance Indicators section of the Training and Competence procedures
- #J-18808-Ljbffr
International Benefits Consultant in Brighton employer: FJN Recruitment Solutions
As an International Benefits Consultant at our Hove office, you will thrive in a dynamic work culture that prioritises employee growth and development. We offer comprehensive training and support, ensuring you have the tools to excel in your role while enjoying flexible working arrangements. Join us to be part of a collaborative team that values innovation and client relationships, making a meaningful impact in the international benefits landscape.
StudySmarter Expert Advice🤫
We think this is how you could land International Benefits Consultant in Brighton
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like FJN Recruitment Solutions). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like FJN Recruitment Solutions. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace International Benefits Consultant in Brighton
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at FJN Recruitment Solutions.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at FJN Recruitment Solutions. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at FJN Recruitment Solutions
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at FJN Recruitment Solutions to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at FJN Recruitment Solutions, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding FJN Recruitment Solutions's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
