Company Description
Fixter is a UK‑based, end‑to‑end online car maintenance platform designed to make servicing, MOTs and repairs as simple as ordering a takeaway. Founded in 2017 and headquartered in London, it operates across the UK and France and serves more than 176 cities. Fixter is part of the Renault Group, a fully digital, customer‑first service that includes vehicle collection and delivery, transparent pricing and partnerships with a vetted local garage network.
Job Description
We are looking for an experienced Growth Marketing Manager to drive customer acquisition, engagement and retention across multiple channels. This role requires a highly analytical and creative marketer able to balance brand building with performance marketing execution, leveraging data to optimise the full customer funnel.
Key Responsibilities
Growth & Performance Marketing
- Own and scale multi‑channel acquisition strategies (paid search, paid social, display, affiliates, partnerships) and test new marketing channels and tactics across traditional and digital channels
- Manage and optimise search and paid social campaigns (Meta, Reddit, TikTok, etc.)
- Continuously test, measure, and improve campaign performance (CAC, LTV, ROAS)
Brand & Integrated Marketing
- Develop and execute brand campaigns that increase awareness and trust
- Ensure consistent messaging across all marketing touchpoints
- Collaborate with creative teams to produce high‑performing assets
Social Media & Content
- Lead organic and paid social media strategy
- Build and engage Fixter’s online communities
- Work with content agencies to develop SEO‑driven and social‑first campaigns
CRM & Lifecycle Marketing
- Own CRM strategy (email, SMS, push notifications)
- Build lifecycle journeys to improve conversion, retention and reactivation
- Segment audiences and personalise communications
Analytics & Data
- Use tools like Google Analytics, CRM platforms and BI tools to track performance
- Develop dashboards and reporting frameworks
- Translate data into actionable growth insights
Experimentation & Optimisation
- Run A/B or MV tests across landing pages, creatives and channels
- Optimise conversion funnels and user journeys
- Identify new growth opportunities and channels
Qualifications
Experience
- 5+ years in growth marketing, performance marketing or digital marketing roles
- Proven track record of scaling customer acquisition in a high‑growth environment (startup/scale‑up preferred)
- Automotive experience an advantage but not vital
Core Skills
- Strong experience in:
- Performance marketing (Google Ads, paid social)
- Brand marketing campaigns
- Social media strategy (organic + paid)
- CRM / lifecycle marketing tools (e.g., Active Campaign, Salesforce)
- Analytics & reporting (Google Analytics, Hotjar, etc.)
- Deep understanding of marketing funnels, attribution models and KPIs
Technical & Analytical
- Data‑driven mindset with strong analytical skills
- Experience with A/B testing and experimentation frameworks
- Comfortable working with marketing tech stacks and automation tools
Soft Skills
- Strategic thinker with hands‑on execution ability
- Strong communication and cross‑functional collaboration skills
- Entrepreneurial mindset with a bias for action
Nice to Have
- Experience in automotive, marketplace or mobility sectors
- Experience in scaling D2C or two‑sided marketplace businesses
- Familiarity with SEO and content marketing
What Success Looks Like
- Sustainable growth in customer acquisition at target CAC
- Improved conversion rates across the funnel
- Increased customer retention and lifetime value
- Strong brand presence in the UK market
Why Join Fixter
- Be part of a fast‑growing company transforming a £13bn automotive services market
- Work in a data‑driven, tech‑enabled environment
- Opportunity to make a measurable impact on growth and customer experience
- Backed by a global automotive leader (Renault Group)
- Opportunity for career growth and development as Fixter expands across Europe
- Collaborative, inclusive work culture with a focus on employee well‑being and satisfaction
