At a Glance
- Tasks: Support customer accounts, respond to enquiries, and build strong relationships.
- Company: Join Fixing Point, a leader in roofing and cladding for over 40 years.
- Benefits: Competitive salary, collaborative team environment, and opportunities for growth.
- Other info: Dynamic role with a focus on teamwork and customer satisfaction.
- Why this job: Make a real impact by helping customers and driving sales success.
- Qualifications: Experience in sales or customer service, strong communication skills, and attention to detail.
The predicted salary is between 37350 - 45650 £ per year.
About Fixing Point
Fixing Point has been at the forefront of roofing and cladding for over 40 years, and we are proud to have supported some of the UK’s biggest contractors from tender to completion with our fully integrated service.
We are now looking for a proactive and customer-focused Internal Sales Executive to join our growing team.
The role
As an Internal Sales Executive, you will play an important role in supporting our growth and delivering an excellent experience for our customers.
Working within a defined sales region, you will work collaboratively with your Business Development Manager to support and develop a portfolio of customer accounts, respond to enquiries, prepare and follow up quotations, process orders and help resolve customer issues.
This is more than an order-processing role.
You will build strong customer relationships, understand their requirements and proactively identify opportunities to retain and grow their business through relevant products and solutions.
- What you’ll be doing
- Responding to customer enquiries by telephone and email in a timely, professional and helpful manner.
- Preparing, issuing and proactively following up quotations.
- Managing and developing a portfolio of customer accounts through regular contact and relationship building.
- Identifying appropriate upselling and cross-selling opportunities.
- Working closely with the Business Development Manager for your region to review customer activity and identify opportunities to retain and grow accounts.
- Handling customer concerns and complaints calmly and efficiently.
- Processing customer orders accurately and keeping customers informed.
- Managing delivery-related enquiries and coordinating with other departments to resolve issues.
- Maintaining accurate customer records and recording interactions within the CRM system.
- Working towards agreed sales, service and customer satisfaction targets.
- Supporting regional sales plans and wider business objectives.
- Collaborating with external sales colleagues and internal departments to deliver the best possible outcome for customers.
- What we’re looking for
We are looking for someone who enjoys speaking with customers, building relationships and turning enquiries into sales opportunities.
You will ideally have
- Previous experience in internal sales, account management or a customer-focused commercial role.
- A confident and professional telephone manner with strong written, verbal and listening skills.
- The ability to understand customer needs and recommend appropriate solutions.
- Strong organisational skills and attention to detail.
- Confidence using Microsoft Office and/or customer management systems.
- GCSE English and Mathematics at grade 4/C or above, or an equivalent qualification.
If you enjoy building customer relationships and working as part of a collaborative team, we would be pleased to hear from you.
Apply today by submitting your CV along with your salary expectations.
Internal Sales Executive in Gloucester employer: Fixing Point Ltd Careers
At Fixing Point, we pride ourselves on fostering a dynamic and supportive work environment where our employees can thrive. As an Internal Sales Executive, you will benefit from ongoing training and development opportunities, allowing you to grow your skills while contributing to our success in the roofing and cladding industry. Our collaborative culture encourages teamwork and innovation, making it an excellent place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in Gloucester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Executive at Fixing Point Ltd Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Fixing Point Ltd Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Executive in Gloucester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Fixing Point Ltd Careers:When writing your cover letter, make sure to tailor your message specifically for Fixing Point Ltd Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Fixing Point Ltd Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Fixing Point Ltd Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Fixing Point Ltd Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Fixing Point Ltd Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
