At a Glance
- Tasks: Deliver exceptional customer service and provide expert advice on joinery and carpentry products.
- Company: Join a leading oak joinery store known for quality craftsmanship and innovation.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Other info: Dynamic retail environment with a focus on customer relationships and satisfaction.
- Why this job: Use your trade knowledge to help customers and make a real impact in their projects.
- Qualifications: Experience in joinery or carpentry and excellent communication skills.
The predicted salary is between 27500 - 30000 £ per year.
Location: Unit 36 Leger Business Park, Churchill Rd, Doncaster, South Yorkshire, DN1 2TF.
Pay: £27,500.00-£30,000.00 per year
About FIXIMER LTD: FIXIMER LTD is a premier oak joinery store committed to delivering high-quality woodworking products and exceptional craftsmanship. Specializing in joinery solutions, our team values integrity, precision, and innovation. We foster a collaborative and supportive work environment where employees can grow and excel in their careers.
About the Role: We’re looking for a confident, customer‑focused Sales Customer Service Advisor with practical knowledge of joinery or carpentry to join our team. This is a fantastic opportunity for someone who enjoys helping customers, understands timber and construction products, and thrives in a fast‑paced retail or trade environment.
What You’ll Do:
- Provide outstanding customer service across in‑store, online, and telephone enquiries
- Support customers with technical advice on joinery, carpentry materials, tools, and installation requirements
- Recommend suitable products based on customer needs, measurements, and project specifications
- Explain product features, benefits, and applications clearly and confidently
- Assist customers in locating items and guide them through the full purchasing and payment process
- Handle complaints and resolve issues professionally and efficiently
- Process quotes and sales accurately while maintaining high service standards
- Work with sales leads to convert enquiries into successful purchases
- Build strong customer relationships that encourage repeat business and loyalty with trade and end‑user customers.
What You’ll Bring:
- Practical experience or strong technical understanding of joinery/carpentry
- Excellent communication and customer service skills
- Confidence in explaining technical information in a clear, friendly way
- Ability to problem‑solve and support customers with project‑specific queries
- A proactive, positive attitude and willingness to learn
- Experience in retail, trade counters, or customer service
Why Join Us:
- Supportive team environment
- A role where your hands‑on trade knowledge is genuinely valued
- Career progression within a growing business
Sales Customer Service Advisor (Joinery & Carpentry Specialist): Full-Time in Doncaster employer: Fiximer Ltd.
At FIXIMER LTD, we pride ourselves on being a premier oak joinery store that not only values exceptional craftsmanship but also fosters a supportive and collaborative work culture. Located in Doncaster, our team is dedicated to employee growth, offering career progression opportunities within a thriving business environment where your practical knowledge of joinery and carpentry is genuinely appreciated. Join us to be part of a dynamic team that prioritises integrity, innovation, and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Customer Service Advisor (Joinery & Carpentry Specialist): Full-Time in Doncaster
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Customer Service Advisor (Joinery & Carpentry Specialist): Full-Time at Fiximer Ltd., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Fiximer Ltd.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Customer Service Advisor (Joinery & Carpentry Specialist): Full-Time. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Customer Service Advisor (Joinery & Carpentry Specialist): Full-Time in Doncaster
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Fiximer Ltd.:When writing your cover letter, make sure to tailor your message specifically for Fiximer Ltd.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Fiximer Ltd.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Fiximer Ltd. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Fiximer Ltd. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Fiximer Ltd.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
