At a Glance
- Tasks: Lead fire safety and security inspections, ensuring compliance and safety standards are met.
- Company: Join Peabody, a leader in social housing and community safety.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in community safety while developing your leadership skills.
- Qualifications: Experience in fire safety or security maintenance and strong IT skills required.
The predicted salary is between 40000 - 50000 £ per year.
The Fire and Security Supervisor – Peabody is the technical authority responsible for ensuring all fire safety and security inspections, servicing, maintenance, reactive repairs and remedial works under Lots 1 (Fire Safety Equipment) and 2 (Security Systems & Communications Equipment) of the Peabody Term Programme are completed safely, compliantly and in accordance with applicable legislation, standards, client requirements and company procedures. Reporting to the Peabody Fire and Security Contracts Manager, with a dotted-line responsibility to the Technical Manager, the post-holder provides technical leadership, supervision and competency oversight to Engineers, Specialist Operatives and Specialist Subcontractors. The Supervisor is accountable for technical compliance, certification quality, engineer and subcontractor competency, audit performance and maintenance standards across all disciplines within the Peabody Fire and Security portfolio. The role acts as the primary technical escalation point for maintenance compliance matters and supports the successful delivery of statutory compliance obligations across the contract.
Key Responsibilities
- Direct line and people management of Site Supervisors, Engineers and Specialist Operatives.
- Conduct regular performance reviews, provide coaching and mentoring, and support career development pathways.
- Supervise the day-to-day activities of Engineers and specialist subcontractors undertaking planned maintenance, inspections, testing, reactive repairs and remedial works across Lots 1 and 2 of the Peabody contract.
- Support the Contract Manager in the delivery of contractual compliance programmes, ensuring works are completed safely, efficiently and within agreed timescales.
- Conduct regular site inspections, quality checks and post-inspections to verify workmanship, technical compliance and adherence to company standards.
- Conduct technical audits, quality inspections and performance reviews of subcontractor-delivered works and implement corrective actions where required.
- Lead the day-to-day supervision of specialist security subcontractors, ensuring compliance with contractual KPIs, certification requirements, company procedures and client standards.
- Review subcontractor RAMS, competency records, training records and site documentation to ensure compliance prior to works commencing.
- Provide technical supervision of fire alarm systems, fire extinguishers, AOV systems, evacuation alert systems, EVC systems, EACIE systems, UPS and generator systems, door entry systems, access control systems, CCTV systems, automatic doors, gates, shutters, warden call systems, TV aerial systems and IRS systems, ensuring effective resolution and ongoing statutory compliance.
- Support the implementation of safe systems of work, ensuring engineers comply with RAMS, company Health & Safety procedures and site-specific requirements.
- Provide technical support, coaching and guidance to engineers and improvers, promoting best practice and consistent standards across the contract.
- Support the onboarding and technical approval of specialist subcontractors by reviewing qualifications, accreditations, competency records, certifications and technical capabilities relevant to their discipline.
- Monitor subcontractor performance, quality, compliance and certification standards and escalate concerns to the Contract Manager where required.
- Act as the primary technical escalation point for complex maintenance compliance issues, interpreting standards, manufacturer requirements and industry guidance to support operational delivery and ensure consistent technical decision-making.
- Identify technical skills gaps, performance issues, quality concerns and competency deficiencies through audits, supervision visits and performance reviews, implementing targeted training and development plans to improve competence, quality and compliance performance.
- Develop and deliver technical training programmes, toolbox talks and competency workshops to engineers, supervisors and apprentices, ensuring teams remain current with legislative changes, client requirements and industry best practice.
- Ensure full compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab’s Law obligations and client-mandated compliance procedures.
- Monitor engineer productivity, utilisation and work quality, ensuring resources are effectively deployed to meet contractual and operational requirements.
- Support the delivery of satisfactory PPM outcomes wherever reasonably practicable through appropriate remedial recommendations, technical guidance and quality control processes.
- Discharge supplier-side Principal Contractor duties under CDM 2015, including site-specific RAMS supplied to Peabody before works commence, daily asbestos checks against Peabody’s asbestos portal/register before each visit.
- Review work-in-progress activities, monitor completion progress and assist in removing barriers to delivery.
- Liaise with residents, client representatives and other stakeholders in a professional manner, promoting positive customer experiences and maintaining company standards.
- Carry out fire and security inspections, testing, maintenance, fault finding, commissioning and remedial works as required to support operational delivery.
- Ensure all documentation, job records, photographs and certification information are completed accurately and submitted within required timescales.
- Review and approve certification, inspection reports, maintenance records and associated documentation completed by engineers and specialist subcontractors prior to issue to the client.
- Ensure safe working procedures in accordance with the current health and safety regulations and all other relevant regulations.
- Prepare quotations and variations and liaise with suppliers and order materials where required.
- Support investigation and resolution of technical escalations, defects, complaints, incidents and non-conformances.
- Ensure personal CPD and CPD for direct reports is kept up to date and recorded.
- Support business improvement initiatives and contribute to the achievement of operational, quality and compliance objectives.
What You Will Have
- Required: Demonstrable experience supervising fire safety and/or security maintenance works within social housing, public sector or regulated residential environments.
- Required: Experience supervising engineers and/or specialist subcontractors within a compliance-led environment.
- Required: Experience leading BAFE SP203-1 accredited activities.
- Required: FIA qualifications or equivalent fire industry qualifications.
- Required: Strong working knowledge of fire alarm systems and associated fire safety equipment.
- Required: Experience managing specialist subcontractors and reviewing contractor performance.
- Required: Experience coordinating or supervising maintenance activities across multiple disciplines including Emergency Lighting, PAT, Lightning Protection, Height Safety, PV systems or similar compliance services.
- Preferred: Experience working within social housing, housing association or regulated residential environments.
- Required: Strong IT skills, including client portals, mobile workforce systems, certificate-management software and Microsoft 365.
Key Performance Indicators / Accountabilities
- Personal and Engineers/Improvers CPD to be kept up to date and recorded (Minimum >98% of staff CPD kept up to date).
- Team Development – Successful completion of performance reviews, development plans and competency assessments for all direct reports.
- Client & Accreditation Performance – Positive outcomes from client audits, NICEIC assessments and compliance inspections with no major findings attributable to technical supervision failures.
- Peabody SLA Compliance – Meet or exceed Peabody’s contractual response, compliance, repair and certificate-turnaround SLAs every month, with no rolling-quarter SLA breach attributable to technical performance.
- Technical Compliance & Certification Quality – Achieve 100% compliance with applicable legislation, standards and company procedures across audited works; maintain a minimum 98% first-time acceptance rate for certification submissions, inspection reports and audit reviews across all maintenance disciplines.
- Health & Safety Compliance – Ensure full compliance with company Health & Safety procedures, RAMS and safe systems of work, with zero preventable breaches attributable to site supervision.
- Legislative & regulatory compliance – ensure full compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab’s Law obligations and client-mandated compliance procedures.
- Engineer & Subcontractor Competency – 100% of directly employed operatives and specialist subcontractors maintaining valid qualifications, competency assessments, DBS checks (where applicable), accreditations and training records relevant to their scope of work.
- Resident Experience – Support achievement of Peabody resident satisfaction, first-time fix and complaint resolution targets across Lots 1 and 2.
Peabody Fire and Security Supervisor in Hertford employer: Fixatex
Fixatex Ltd is an excellent employer that prioritises the growth and development of its employees, offering a clear six-month progression path to becoming a fully qualified Electrical Testing & Inspection Engineer. With a supportive work culture and standard hours, employees enjoy a healthy work-life balance while contributing to meaningful projects in the Hertford region and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Peabody Fire and Security Supervisor in Hertford
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like Fixatex and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at Fixatex.
We think you need these skills to ace Peabody Fire and Security Supervisor in Hertford
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at Fixatex will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join Fixatex specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at Fixatex
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with Fixatex. It shows you’re proactive about your professional development!
