At a Glance
- Tasks: Manage electrical testing contracts and lead a dynamic team to ensure compliance and quality.
- Company: Join Fixatex Ltd, a family-run electrical services provider with over 20 years of experience.
- Benefits: Enjoy competitive salary, private healthcare, generous leave, and ongoing training opportunities.
- Other info: Be part of a values-driven team that prioritises care, integrity, and continuous improvement.
- Why this job: Make a real impact in the community while developing your career in a supportive environment.
- Qualifications: Experience in electrical inspection and testing, with relevant certifications required.
The predicted salary is between 15 - 15 £ per hour.
Fixatex Ltd is a family-run electrical services provider built on trust, teamwork, and technical excellence. Established in 2000, we have proudly supported clients across London and the Southeast for over two decades. Operating from our head office, warehouse, and purpose-built training centre in Hertford, we deliver high-quality electrical services while continuously developing and supporting our people.
The Contract Manager - Electrical Testing holds day-to-day operational, technical and commercial accountability for delivery of all Electrical Installation Condition Report (EICR) works falling under Lot 3 of the Peabody Term Programme including communal and domestic periodic inspection and testing, the associated rewiring and remedial works required to achieve compliance, and the issue of all certifications. Lot 3 is delivered under the Term Alliance Contract (TAC-1 2016). Reporting to the Head of Operations and working alongside the Peabody Maintenance Contracts Manager, the post-holder is Fixatex's Stage 1 counterpart to Peabody's Contract Manager and is accountable for KPI/SLA performance, statutory compliance, P&L delivery and resident experience across the EICR scope in the awarded Area. The post holder leads a multi-disciplinary team of supervisors, administrators and engineers.
Responsibilities and Accountabilities:
- Manage end-to-end day-to-day delivery of all EICR works under Lot 3 of the Peabody Term Programme for the awarded Area - communal EICR, domestic EICR, the rewiring works required to achieve compliance and remedial works.
- Act as Fixatex's Stage 1 counterpart to Peabody's Contract Manager on the EICR scope, resolving issues within the 5 Working Day contractual window and escalating to the Head of Operations only where required; co-ordinate seamlessly with the Peabody Maintenance Contracts Manager.
- Manage day-to-day performance against Peabody's agreed compliance, response, repair and certificate-turnaround SLAs.
- Plan, schedule and supervise the cyclical EICR programme against the contractual cycle, prioritising properties with expired or missing EICRs and managing access campaigns for hard-to-reach domestic properties.
- Lead, motivate and manage the dedicated EICR team (Supervisors, Approved Electricians, Inspection & Testing Engineers, Rewire Operatives, Domestic Access Co-ordinators, Resident Liaison, Administrators) including resource planning, training and DBS Basic Check compliance.
- Ensure 100% statutory compliance across the contract against the applicable standards and regulations, including company policies and procedures.
- Discharge supplier-side Principal Contractor duties under CDM 2015 for the rewiring and remedial scope, including site-specific Health & Safety Plans, RAMS, asbestos checks against the Peabody Asbestos Register and RIDDOR reporting within one Working Day.
- Issue all EICRs, Electrical Installation Certificates (EICs) and Minor Works Certificates in PDF to the Peabody Alliance Manager within 5 Working Days of inspection, with the £750 + VAT spot-repair authority applied at the time of test where possible to achieve a satisfactory certificate.
- Manage the EICR P&L, including budget tracking, monthly forecasting, NHF Schedule of Rates application, agreed spot-repair limits, quoting of variations above the threshold for Alliance Manager approval and annual CPI indexation.
- Direct line and people management of Supervisors and administrators.
- Conduct regular performance reviews, provide coaching and mentoring, and support career development pathways.
- Drive resident experience for the domestic EICR programme - 2 weeks notice via SMS + email, the three-stage appointment system with photo-evidenced calling cards, kept appointments, first-time fix and Stage 1 complaint resolution in line with Peabody's Housing Complaints & Compensation Procedure.
- Produce the monthly EICR input to the Activity Report by the agreed internal deadline so the Head of Operations can submit by 10:00 on the 5th Working Day of each month; co-ordinate with the Peabody Maintenance Contracts Manager so a single coherent Lot 3 report is presented to the Alliance Manager.
- Produce the monthly contract report (SLA performance, financials, risks, recommendations) for the Head of Operations by the agreed internal deadline.
Qualifications Required:
- Demonstrable track record managing a dedicated EICR / electrical inspection and testing contract on social housing, public-sector or other regulated residential estates, including high-volume domestic EICR campaigns.
- Approved Electrician status, with City & Guilds 2391 (Initial and Periodic Inspection & Testing) and City & Guilds 2382 (BS 7671: 18th Edition) or recognised successor qualifications.
- Detailed working knowledge of BS 7671 (current edition and amendments), the IET Guidance Notes (Guidance Note 3), Building Regulations Approved Document P and the EICR classification codes (C1, C2, C3, FI).
- Preferred: SMSTS and IOSH Managing Safely (or NEBOSH General/Construction Certificate); working knowledge of CDM 2015 Principal Contractor duties for rewiring and remedial works.
- Experience managing an EICR contract of c. £1.5m+ annual turnover, with P&L accountability and direct line management of Approved Electricians, Testing Engineers, Supervisors, Administration Teams.
- Strong domestic-access experience - running notification campaigns, three-attempt appointment systems and no-access escalation processes within a G15 housing association environment.
- Preferred: Familiarity with TAC-1 (Term Alliance) or NEC4 forms of contract, and with G15 / housing association client environments.
- Strong IT skills, including client portals, mobile workforce systems, certificate-management software (PDF upload with naming conventions) and Microsoft 365.
- Strong client-facing skills and ability to act as the day-to-day operational interface to a G15 housing association.
Key Performance Indicators / Accountabilities:
- EICR programme delivery - 100% on-time completion of the annual EICR programme (communal + domestic); 100% of EICRs, EICs and Minor Works Certificates issued in PDF within 5 Working Days of inspection.
- Satisfactory rating rate = 95% of EICRs issued with a satisfactory rating wherever possible, with C1/C2 inadequacies rectified at the time of test within the £750 + VAT spot-repair authority.
- KPI/SLA compliance - meet or exceed Peabody's contractual response, Compliancy figures, repair and certificate-turnaround SLAs every month; no rolling-quarter SLA breach.
- Account P&L - deliver gross margin within 2% of agreed annual budget; zero unapproved variances above the £750 + VAT spot-repair authority.
- Health & Safety - zero RIDDOR-reportable incidents; 100% pass rate on internal and Peabody H&S audits; all RAMS and CDM documentation in place before site works commence; zero asbestos non-compliance events.
- Legislative & regulatory compliance - ensure full compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab's Law obligations and client-mandated compliance procedures.
- Domestic access performance - three-attempt appointment system followed before non-access escalation; first-time fix above target; Stage 1 complaints resolved within the agreed timescale.
- Resident experience - meet or exceed Peabody's resident-satisfaction targets.
- Team performance - voluntary attrition below 12% per annum; 100% of operatives holding valid DBS, City & Guilds 2391 / 2382 / NVQ Level 3 (or successors and current competency records).
What We Offer:
- Competitive salary based on experience.
- Private healthcare contribution and life assurance.
- Discretionary bonus.
- Car allowance.
- 25 days annual leave plus bank holidays.
- Supportive sick pay and wellbeing policies.
- Ongoing training and development in our purpose-built training centre.
- A genuine team environment where everyone's input matters.
- A supportive workplace that recognises the need for flexibility.
- Regular team events and celebrations.
- £1000 employee referral scheme.
Our Values:
We're proud of the culture we've built and are looking for people who live by our values: Care like it's family, Ownership at every level, One team with integrity, Keep raising the bar.
We are committed to ensuring our recruitment practices promote equal opportunities, embrace diversity, and prevent discrimination. Candidates are assessed fairly and consistently against the skills, experience, and competencies required for each role, ensuring that all appointments are made on merit. Beyond recruitment, we maintain an ongoing commitment to building a diverse workforce and fostering an inclusive working environment for all. We strive to create a culture where everyone feels respected and supported, can contribute fully, and is encouraged to reach their full potential.
Electrical Testing Contracts Manager employer: Fixatex Limited
At Fixatex Ltd, we pride ourselves on being a family-run electrical services provider that values trust, teamwork, and technical excellence. Our Hertford location offers a supportive work culture with ongoing training opportunities in our purpose-built training centre, competitive benefits including private healthcare and a discretionary bonus, and a commitment to employee growth and well-being. Join us to be part of a dedicated team where your contributions are valued and you can thrive in a flexible and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Electrical Testing Contracts Manager
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Fixatex Limited, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Electrical Testing Contracts Manager at Fixatex Limited.
We think you need these skills to ace Electrical Testing Contracts Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Fixatex Limited
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
