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For Companies At a Glance
- Tasks: Manage housing applications and ensure lawful allocations while delivering excellent customer service.
- Company: Join Slough Borough Council, a key player in community regeneration and housing.
- Benefits: Competitive pay, hybrid working, and the chance to make a real difference in people's lives.
- Other info: Opportunity for professional growth in a supportive environment.
- Why this job: Be part of a team that shapes housing solutions and supports your community.
- Qualifications: Experience in housing allocations and knowledge of relevant legislation required.
The predicted salary is between 40000 - 50000 £ per year.
Temporary Contract
Job Details
- Service Area: Regeneration, Housing and Environment
- Hours: 37 hours per week
- Start Date: 18 May 2026
- Duration: 17 weeks
- Working Pattern: Hybrid - 2 days per week in the office
- Location Office Base: 25 Windsor Road Slough Berkshire SL1 2EJ
- Pay PAYE Rate: £19.32 per hour
Job Overview
Slough Borough Council is seeking an experienced Allocations Officer to join the Housing Allocations team. This role will provide a housing register, needs assessment and allocations service, ensuring the legality and suitability of social housing allocations and helping the council meet statutory requirements, performance indicators and lettings targets. The successful candidate will manage housing applications, maintain accurate housing register records, verify applicant circumstances, carry out home visits and support the effective delivery of a customer-focused housing allocations service.
Important - Please Read Carefully
This role requires direct housing allocations experience, including knowledge of housing and homelessness legislation, housing register assessments and the application of allocations policy. You must also be able to carry out home visits and hold a full UK driving licence with access to a car for work. Candidates without relevant allocations / housing register experience are unlikely to be considered.
Key Responsibilities
- Undertake eligibility assessments for potential tenants accessing the housing register
- Ensure allocations are lawful, suitable and in line with policy
- Deliver a comprehensive, customer-focused housing allocations service
- Maintain accurate records of the voids and lettings process and update the housing register using the integrated housing management system
- Run performance reports and carry out regular data reconciliation
- Manage social housing applications, including complex cases
- Apply law and policy appropriately to reach lawful and defensible decisions
- Liaise with housing needs colleagues on acute cases and with investigation teams where fraud is suspected
- Provide information to new tenants about properties and services available
- Liaise with tenancy management colleagues to support efficient sign-up processes
- Undertake home visits to shortlisted applicants to verify eligibility and circumstances
- Identify service improvements and support development of the allocations service
Essential Experience
Housing Allocations Officer (Level 6) employer: Fix Space Recruitment Ltd
Contact Detail:
Fix Space Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Allocations Officer (Level 6)
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and allocations policy. We recommend practising common interview questions related to housing allocations so you can showcase your expertise confidently.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that match your skills and experience. Use our website to find positions that fit your background in housing allocations, and tailor your approach to each application.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Housing Allocations Officer (Level 6)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in housing allocations. We want to see how your skills match the job description, so don’t hold back on showcasing your knowledge of housing legislation and your direct experience.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This will help us quickly see why you’re a great fit for the role.
Show Your Customer Focus: Since this role is all about delivering a customer-focused service, make sure to include examples of how you've successfully supported clients in the past. We love to see candidates who genuinely care about helping others!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fix Space Recruitment Ltd
✨Know Your Legislation
Make sure you brush up on housing and homelessness legislation before the interview. Being able to discuss relevant laws and how they apply to housing allocations will show that you’re not just familiar with the role, but that you’re also passionate about it.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed housing applications or conducted eligibility assessments. This will help demonstrate your direct experience and how it aligns with the requirements of the Housing Allocations Officer position.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle complex cases or situations involving fraud. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Highlight Customer Focus
Since this role is all about delivering a customer-focused service, be prepared to discuss how you’ve prioritised customer needs in previous positions. Share examples of how you’ve improved services or resolved tenant issues to showcase your commitment to excellent service delivery.