At a Glance
- Tasks: Patrol areas, enforce parking regulations, and issue Penalty Charge Notices.
- Company: Thurrock Council, dedicated to community safety and public service.
- Benefits: Competitive pay at £17.38 per hour and valuable work experience.
- Other info: Work outdoors, gain practical experience, and enjoy a dynamic role.
- Why this job: Make a difference in your community while developing essential skills.
- Qualifications: Customer service experience and ability to handle public interactions professionally.
The predicted salary is between 17.38 - 17.38 £ per hour.
Thurrock Council is seeking 2 Civil Enforcement Officers to support the Parking Decriminalisation service. The role will involve carrying out parking enforcement duties, working in a public-facing environment, patrolling assigned areas, identifying parking contraventions, issuing Penalty Charge Notices where appropriate and supporting the Council’s enforcement and community protection function.
This role requires strong customer service skills, confidence working outdoors, good judgement, the ability to deal with members of the public professionally and the ability to follow parking enforcement procedures accurately.
Key Responsibilities:
- Carry out Civil Enforcement Officer duties
- Patrol streets, car parks and parking areas
- Identify parking contraventions
- Issue Penalty Charge Notices where appropriate
- Record evidence accurately
- Use handheld devices or enforcement systems
- Provide advice to members of the public
- Deal with public enquiries professionally
- Handle difficult conversations calmly
- Work outdoors in different weather conditions
- Follow Council policies and enforcement guidance
- Maintain accurate enforcement records
- Escalate issues or concerns where required
- Maintain confidentiality and data protection standards
Essential Experience & Skills:
- Public-facing customer service, enforcement or security experience
- Ability to deal professionally with the public
- Strong communication skills
- Ability to remain calm in difficult situations
- Good attention to detail
- Ability to follow procedures accurately
- Ability to record information clearly
- Confidence working outdoors and patrolling on foot
- Ability to work independently
- Good judgement and decision-making skills
- Ability to use handheld devices or basic IT systems
- Understanding of confidentiality and data protection
Desirable:
- Civil Enforcement Officer experience
- Parking enforcement experience
- Experience issuing Penalty Charge Notices
- Knowledge of parking legislation
- Data Protection Level 1 training
- Local authority experience
- Community safety or on-street compliance experience
Interviews will take place in person at Civic Offices, New Road, Grays, RM17 6SL. There will be one interview based around experience of the role and job-related questions. Interviews will be conducted by Operational On Street Supervisors. Candidate submission deadline is 07 July 2026.
On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role.
Locations
Civil Enforcement Officer in Essex, Grays employer: Fix Space Recruitment Ltd
Thurrock Council is an excellent employer, offering a supportive work environment for Civil Enforcement Officers in the heart of Grays, Essex. With a strong focus on community engagement and professional development, employees benefit from comprehensive training and opportunities to enhance their skills while contributing to public safety and local governance. The council promotes a collaborative culture, ensuring that staff feel valued and empowered in their roles, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Civil Enforcement Officer in Essex, Grays
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Civil Enforcement Officer in Essex, Grays
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Fix Space Recruitment Ltd
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Fix Space Recruitment Ltd.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Fix Space Recruitment Ltd that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
