About Fix Radio
Fix Radio, is the fastest growing radio station in the UK and is the home of entertainment, music and information for UK tradespeople. Since 2017 the station has been built from the ground-up with tradespeople in mind, providing a mixture of authentic trade voices, up-beat music and a schedule designed around the tradesperson’s day.
The station’s schedule includes some of the biggest talent in the industry, including social media influencers the Bald Builders and Clive Holland of the BBC.
Broadcasting nationally on DAB since May 2022, Fix Radio now reaches around 700,000 tradespeople every week.
We are preparing for the next phase of our growth journey as we begin the push to 1 million weekly reach in 2027. We have an amazing team of over 50 employees and have attracted and recruited the best talent in the media space. Our success has been enhanced by building a culture of collaboration where everyone is encouraged to contribute ideas and new ways of working to constantly enhance how we operate.
About the Role
Fix Radio’s continued success means we need a highly experienced Sales Coordinator to join our growing team and help us achieve our ambitious business targets.
The Sales Coordinator will report into the Head of Department – Creative Solutions Team, working within the wider Account Management team. Taking responsibility for managing on air advertising campaigns, sponsorships and promotions for a range of trade-focused and non-trade clients, direct and via media agencies.
The Sales Coordinator will prioritise outstanding customer service, utilising radio experience and knowledge to over-deliver for advertisers on executing and reporting on campaigns. Diligence with administration, accuracy and attention to detail are paramount.
“Average” isn’t within our values, we want outstanding, and in return as an employer we will deliver outstanding back to you, with all the key employee benefits and highly competitive basic salary. We work hard but we make sure we have fun! We have a brilliant working environment, something we are proud of and we enjoy healthy working relationships.
Objectives & Responsibilities
Campaign Planning & Delivery: Support Account Managers with the planning and delivery of commercial campaigns, coordinating campaign requirements and ensuring all elements are delivered accurately and on time.
Traffic & Airtime Management: Work closely with the Traffic Manager to book and load airtime copy, ensuring all audio is received, cleared and compliant with relevant advertising standards and requirements.
Creative Production Coordination: Liaise with external commercial producers throughout the creative radio advertising process, managing deadlines, approvals and amendments to ensure campaigns are successfully onboarded and ready for transmission.
Campaign Prioritisation: Manage and prioritise multiple campaigns and deadlines, identifying key requirements and potential issues early to ensure campaign elements are delivered on schedule and to the required standard.
Account Administration: Provide day-to-day administrative support to Account Managers, maintaining accurate campaign information and communicating with clients and commercial partners professionally and proactively where required.
Campaign Reporting & Analysis: Support the Account Management team with monthly campaign reporting, including airtime playout reports, campaign metrics, audience data, reach and impacts, digital impressions and post-campaign analysis.
Revenue & Inventory Management: Work alongside the Traffic Manager to monitor advertising inventory and revenue yield, supporting the effective management and delivery of commercial airtime.
Client Retention & Campaign Development: Support Account Managers with client renewals and upsell opportunities by providing accurate reporting, proactive communication, high-quality customer service and ideas for future campaigns.
Cross-Department Campaign Development: Work with Creative Solutions departments to develop creative campaign opportunities and identify additional solutions that can support client objectives.
Audience & Campaign Data: Provide commercial partners and agencies with relevant audience figures, Nielsen statistics, campaign reach and impacts, digital impressions, programming and content updates, and other campaign performance metrics as required.
Post-Campaign Presentations: Support Account Managers in preparing and presenting post-campaign analysis, translating campaign data and audience insights into clear and useful client-facing information.
You’ll have
- Working experience of RACE/JET and/or similar campaign planning systems.
- Good knowledge of RCS Zetta and ideally Aquira.
- Experience/knowledge of Aiir or similar web CMS.
- Excellent numeracy skills and strong written and verbal communication.
- Conscientious nature and a willingness to move up in media/radio sales.
- A passion for the radio industry and an interest in great audio/radio programming and branded content.
- Creativity and a passion for radio.
- Skills with Google Sheets, Slides and Docs.
- A desire to be part of a fast-growing, digital-first radio group.
- An interest in serving a highly-targeted commercial radio listenership.
- Good, timely communication and ability to meet tight deadlines.
What we are offering
- Highly competitive salary.
- Remote working with the exception of a once per month meeting in our office in Vauxhall.
- Working Hours are 09:00 to 17:00, Monday to Friday.
- 25 days annual leave plus bank holidays
- Half day off on the last Friday of each month.
- Holiday between Christmas and New Year due to office closure (holiday days over the festive period are deducted from the total 25 days annual leave allocation, not in addition).
- Company pension scheme.
- Birthdays off on us.
- Quarterly Staff Social.
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