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For Companies At a Glance
- Tasks: Train and support the inspection team while solving technical problems.
- Company: Join a leading engineering firm focused on innovation and teamwork.
- Benefits: Competitive pay, career development, and a supportive work culture.
- Why this job: Make a real impact by enhancing team performance and customer satisfaction.
- Qualifications: Technical knowledge in engineering and strong problem-solving skills required.
- Other info: Dynamic role with opportunities for growth and collaboration across departments.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Scope of the role: The Inspection Support Technician Engineer will:
- Share skills and expertise with colleagues to enhance & expand the knowledge and performance of the team.
- Solve problems and support implementation of modifications and changes to ensure efficient inspection and commissioning of machines, refurbs and retools, working closely with all internal customers as required.
- Provide second level technical support to the inspection team when initial attempts and resolutions have failed.
- Support a culture of positive change, continuous improvement and act as a role model.
Main duties and responsibilities:
- Train and support new members of the inspection and install team.
- Carry out inspection activities according to safety, quality, time and cost requirements.
- Share best practices with team members, encouraging a standard approach to problem solving.
- Support the sales team during the sales process, as and when necessary, with process and product capabilities, to help align them with customer technical requirements for machines, refurbishments and retools, proposing cost effective and wherever possible, standard solutions.
- Support the building of expertise in the team to ensure the needed skills for now and in the future.
- Support R & D projects.
- Cooperate with other departments, working together to deliver customer satisfaction.
- Participate in root cause analysis, 8D reviews etc. as and when necessary to resolve issues and help prevent them from reoccurring.
- Understand, and work at all times in line with Fives Values and Directives; specifically following the highest standards of health and safety.
- Responsible for all aspects of Data Protection, Information Security and Cyber Security.
- Carry out any other reasonable duties as requested.
Other Duties
- Compile inspection folders for machines.
- Support factory order, software, process, go/no go, project launch meetings.
- Ensure out of hours running of compressors/coolant systems for extended runs.
- Check levels/top-up coolant systems as required and coordinate any repairs with maintenance.
- Support the Inspection and Technical Support Manager to maintain & update inspection check lists.
- Arrange/chase modifications of parts, hand carried prints.
- Support machine pass-offs/customer demos.
- Review pre-check results of customer components and advise impact on capability to sales.
- Verify capability results together with the inspector before sharing with sales/customer and determine overall result.
- Advise any issues due to customer input quality or issues and actions to resolve machine problems.
- Arrange correction of non-conforming manufactured/supplied components and where necessary, completion of FFR’s for faulty parts/equipment are actioned.
- Support machine handover, summarising pre-inspection marks/shortages etc that can affect pre-acceptance.
- Ensure handover docs complete.
- Work with the Inspection and Technical Support Manager to continually improve inspection procedures, product, process and work instructions.
- Control of customer components prior to demo, ensuring packaging is retained/reused and shafts correctly packed or disposed of following demo.
- Support tooling discussions and maintaining grinding wheel database.
- Review service supports and provide tech support to Service Engineers during installs (remote support).
- Finalise machine acceptance reports in a timely manner (following ex-works) so handover to service/install can be completed.
- Keep up to date with FLL and third-party software/hardware/set-up procedures.
- Support ISO audits as and when required.
Key skills requirements
- Technical knowledge and experience of working on a wide range of Fives Landis grinding machines.
- Self-motivated with the ability to identify and solve problems under pressure.
- Effective communication skills, to work with people at all levels within the business and the ability to build relationships.
- Achieves results; has a focus on delivery and customer service.
- Has a continuous improvement approach and able to adapt to change.
- Significant experience within a manufacturing/engineering environment.
- Fluency in written and spoken English.
- Ability to work alone or part of a team.
- Able to manage own time and meet tight deadlines.
Inspector employer: Fives
Contact Detail:
Fives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inspector
✨Tip Number 1
Network like a pro! Reach out to current employees in the company you're eyeing, especially those in similar roles. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to inspection and technical support. Think about how your skills can solve their problems and be ready to share specific examples.
✨Tip Number 3
Show your enthusiasm! When you get the chance to meet the team, let your passion for the role shine through. Companies love candidates who are genuinely excited about what they do.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows that you’re really interested in the position. Plus, it’s a great way to reiterate your fit for the role.
We think you need these skills to ace Inspector
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical knowledge and experience with Fives Landis grinding machines. We want to see how your skills can enhance our team, so don’t hold back!
Tailor Your Application: Read through the job description carefully and tailor your application to match. Use the same language and keywords we’ve used to show us you’re a great fit for the role.
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for continuous improvement and problem-solving – it’s what we value here at StudySmarter.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Fives
✨Know Your Machines
Make sure you brush up on your technical knowledge about Fives Landis grinding machines. Be prepared to discuss specific models and their functionalities, as well as any modifications or improvements you've implemented in the past.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about situations where you provided second-level support or participated in root cause analysis. This will demonstrate your ability to solve problems under pressure.
✨Emphasise Team Collaboration
Since the role involves training new members and working closely with various departments, be ready to share experiences that highlight your teamwork skills. Discuss how you've shared best practices and supported a culture of continuous improvement.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be prepared to explain complex technical concepts in a way that’s easy for others to understand, especially when supporting the sales team.
