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- Tasks: Manage patient bookings and direct them to the right clinic while answering queries.
- Company: Friendly healthcare provider team with a supportive atmosphere.
- Benefits: Flexible part-time hours, great team environment, and valuable experience in healthcare.
- Other info: Opportunity to cover for holidays and sickness, enhancing your work experience.
- Why this job: Join a caring team and make a difference in patients' experiences.
- Qualifications: Strong communication skills and a friendly attitude.
The predicted salary is between 12 - 15 £ per hour.
This is a part-time position for just 1 1/2 days a week, plus cover for holidays and sickness. You will join our team of 2 friendly receptionists, booking in patients on an online system and directing them to the right clinic. Responsibilities include answering the phone and dealing with queries in a building of healthcare providers, including dentists, orthodontics, and psychiatrists.
Receptionist/bookkeeper employer: Fivelands Limited
Contact Detail:
Fivelands Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/bookkeeper
✨Tip Number 1
Make sure you know the ins and outs of the healthcare environment. Familiarise yourself with common terms and processes in dental and psychiatric care. This will help you stand out when chatting with potential employers.
✨Tip Number 2
Practice your phone skills! Since you'll be answering queries and booking patients, it’s crucial to sound friendly and professional. Try role-playing with a friend to get comfortable with different scenarios.
✨Tip Number 3
Network with current receptionists or bookkeepers in healthcare settings. They can provide insights into what employers are looking for and might even give you a heads-up about job openings!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you nail that interview and land the job. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Receptionist/bookkeeper
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, we’re looking for someone who fits in with our team of friendly receptionists.
Highlight Relevant Experience: Make sure to mention any previous experience you have in reception or bookkeeping roles. If you've worked in a healthcare setting before, definitely include that! We love seeing how your background can contribute to our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially since you'll be dealing with queries from patients. Make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fivelands Limited
✨Know the Role Inside Out
Make sure you understand the responsibilities of a receptionist/bookkeeper. Familiarise yourself with booking systems and how to manage patient queries effectively. This will show that you're serious about the role and ready to hit the ground running.
✨Practice Your Communication Skills
As you'll be dealing with patients and healthcare providers, clear communication is key. Practice answering common questions and handling difficult situations calmly. We recommend role-playing with a friend to build your confidence.
✨Show Your Team Spirit
Since you'll be joining a small team, it's important to demonstrate that you can work well with others. Share examples of how you've collaborated in previous roles and express your enthusiasm for being part of a friendly environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the online booking system they use, or how they handle busy periods. This shows your interest in the position and helps you gauge if it’s the right fit for you.