About the role
As a Pre-Sales Engineer you will play a pivotal role in engaging prospective customers, demonstrating the value of Fivecast’s solutions, and shaping technical strategies that align with mission-critical needs. You will work closely with Sales, Product, and Engineering to deliver compelling demonstrations, proof-of-value engagements, and technical guidance throughout the sales cycle.
The ideal candidate will bring deep domain expertise in open-source intelligence (OSINT) use cases across law enforcement, defense, intelligence, and federal civilian agencies, with a strong understanding of operational workflows, mission requirements, and data environments in the public sector.
Location: Remote, with semi regular travel to London.
Travel: Regular (up to 10-15%) EMEA travel will be required.
Key Responsibilities
- Partner with our EMEA Account Executives to understand customer missions and craft tailored technical solutions using Fivecast’s platform.
- Deliver high-impact product demonstrations and presentations to technical and non-technical audiences across public sector and commercial domains.
- Lead proof-of-value engagements, including data configuration, workflow design, and success criteria definition.
- Translate customer requirements into actionable feedback for Product and Engineering teams.
- Develop reusable demo assets, technical collateral, and tradecraft playbooks to support scalable growth.
- Own regional training responsibilities and support the region's existing Customer Success Manager for a transition period.
- Collaborate with customers to understand their integration needs and provide hands-on support for setting up and troubleshooting APIs.
- Stay current on OSINT trends, competitor capabilities, and emerging threats relevant to Fivecast’s customer base.
- Represent Fivecast at industry events, webinars, and customer workshops.
Qualifications & Experience
- UK citizenship and Security Clearance
- Location: Within a two-hour commute of London
- 5+ years of experience in a OSINT, pre-sales, solutions engineering, or technical consulting role, ideally within SaaS, cybersecurity, intelligence, or data analytics domains.
- Strong understanding of open-source intelligence and its application in public sector missions including law enforcement, defense, intelligence, and federal civilian agencies.
- Familiarity with investigative workflows, threat detection, situational awareness, and data fusion in public sector environments.
- Excellent communication and presentation skills, with the ability to simplify complex concepts.
- Hands-on experience with data platforms, APIs, and cloud technologies is a plus.
- Ability to travel domestically and internationally as required.
