At a Glance
- Tasks: Drive sales and create new business opportunities in a dynamic environment.
- Company: Join Five9, a leading cloud contact centre software provider with a team-first culture.
- Benefits: Enjoy competitive pay, inclusive culture, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace with excellent career advancement opportunities.
- Why this job: Make an impact by bringing joy to customer experiences while thriving in a supportive team.
- Qualifications: 3+ years in contact centre software sales and a proven track record of success.
The predicted salary is between 63000 - 77000 £ per year.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Mid Market Account Executive is an individual contributor role. In this position, the individual creates, identifies, and closes sales. The Account Executive's primary responsibility is to acquire new customers and drive revenue. A successful Account Executive is a self-starter who can create a large pipeline of business. We look for team players - hungry, nimble and who have the ability and willingness to close a mix of complex mid-market deals.
Key Responsibilities:
- Create and drive revenue within a specified region or list of named accounts
- Generate business opportunities through professional networking
- Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
- Meet and exceed all quarterly and annual sales quotas
- Own the sales cycle generation to closure
- Develop business plan and present the business plan during quarterly review sessions
- Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
- Self-generate leads from personal connections, referral partners, and regional networking events
- Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience
Key Qualifications:
- 3+ years of Contact Center software or CRM sales experience
- Be able to work independently and as part of a team in a fast-paced, rapid change environment
- Experience selling at the C-level
- Proven track record of sales excellence
- Superior professional presence and business acumen
Preferred Qualifications:
- Experience selling to CMO
- Knowledge of territory or accounts assigned
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Mid Market Account Executive employer: Five9
Five9 is an exceptional employer that prioritises employee growth and development within a dynamic and inclusive work culture. With a strong focus on collaboration and innovation, employees are encouraged to thrive in their roles while contributing to meaningful customer relationships and driving revenue. Located in a vibrant area, Five9 offers unique advantages such as flexible working arrangements and a commitment to diversity, making it an attractive place for professionals seeking rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Mid Market Account Executive
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Mid Market Account Executive at Five9, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Five9. Tailor your message to explain why you’re drawn to them and how you can contribute as a Mid Market Account Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Mid Market Account Executive
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Five9:When writing your cover letter, make sure to tailor your message specifically for Five9. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Five9
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Five9 that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Five9 that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Five9’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
