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For Companies At a Glance
- Tasks: Drive impactful marketing campaigns across EMEA, LATAM, and Canada with a hands-on approach.
- Company: Join Five9, a leading cloud contact centre software provider with a team-first culture.
- Benefits: Enjoy a diverse and inclusive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in customer experience while working on exciting international projects.
- Qualifications: 5+ years in integrated marketing with strong skills in multi-channel campaign execution.
- Other info: This is an 18-month maternity cover role with excellent career development potential.
The predicted salary is between 36000 - 60000 £ per year.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Role
We are looking for an execution-focused Marketing Programs Manager to drive high-impact, multi-channel campaigns across EMEA, LATAM and Canada. This is a hands-on role responsible for turning international strategy into measurable pipeline through webinars, email and nurture, content syndication, blogs, social, and owned and third-party events. You will work closely with ABM, Channel/Partners, Sales and LDR/BDR teams to ensure campaigns are localised, executed flawlessly, extended through partners, and converted into meetings and pipeline.
What You’ll Own
- Integrated Campaign Execution: Plan and execute end-to-end international campaigns across email, nurture, webinars, blogs, social, events and syndication. Manage timelines, stakeholders and delivery across multiple regions. Track performance and optimise for pipeline impact.
- Localisation & Regional Adaptation: Adapt global campaigns for EMEA, LATAM and Canada. Ensure messaging reflects local language, cultural nuance, regulatory needs and market priorities. Manage translation and regional review workflows where required.
- Webinars & Virtual Programmes: Own webinar strategy and execution from topic development to follow-up. Drive registration, attendance and post-event meeting conversion.
- Email & Nurture: Build segmented email campaigns and multi-step nurture journeys. Continuously test and optimise for engagement and conversion.
- Content Syndication & Lead Generation: Manage 3rd-party syndication vendors and targeting criteria. Monitor CPL, lead quality and downstream conversion.
- Content, Blogs & Social: Create campaign messaging and assets including emails, landing pages, outreach copy and toolkits. Lead blog production aligned to campaign themes. Drive social amplification to increase engagement and registrations.
- Events & Partner Extension: Promote owned and 3rd-party events with measurable outcomes. Extend campaigns through partners using scalable Campaign in a Box toolkits.
- ABM & Sales Alignment: Support ABM outreach creation for priority accounts. Align tightly with LDR/BDR teams to ensure strong follow-up, speed-to-lead and meeting conversion. Maintain closed-loop reporting to improve performance.
What You Bring
- 5+ years’ experience in integrated marketing, demand generation or field marketing.
- Proven success executing multi-channel campaigns across international markets.
- Strong experience with webinars, email marketing, nurture and lead generation programmes.
- Experience managing content syndication and 3rd-party vendors.
- Confident content creator with strong copywriting skills.
- Experience localising campaigns across regions.
- Highly organised, performance-driven and comfortable working cross-functionally.
- Experience with some of the marketing technology Five9 utilises – Salesforce.com, Marketo, Zoom for webinars, 6sense, Folloze, Monday.com.
- Strong analytical skills with the ability to measure, report and optimise campaign performance.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Marketing Programs Manager - Maternity Cover (18 Months) employer: Five9
Contact Detail:
Five9 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Programs Manager - Maternity Cover (18 Months)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past campaigns and successes. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. At Five9, they love authenticity, so be yourself and share how you align with their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Marketing Programs Manager - Maternity Cover (18 Months)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in integrated marketing and multi-channel campaigns. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Creativity: As a Marketing Programs Manager, creativity is key! Include examples of past campaigns you've executed, especially those that involved webinars, email marketing, or content creation. We love seeing innovative ideas that drove results!
Be Data-Driven: We’re all about optimising for performance, so make sure to mention any analytical skills you have. Highlight how you've measured campaign success in the past and what metrics you focused on to drive improvements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Five9
✨Know Your Campaigns
Before the interview, dive deep into Five9's recent marketing campaigns. Understand their strategies and results, especially in EMEA, LATAM, and Canada. This will help you discuss how your experience aligns with their needs and show that you're genuinely interested in their work.
✨Showcase Your Localisation Skills
Since the role involves adapting global campaigns for different regions, be ready to share examples of how you've successfully localised marketing content in the past. Highlight any specific challenges you faced and how you overcame them to ensure cultural relevance.
✨Prepare for Performance Metrics
Five9 values data-driven decision-making, so come prepared to discuss how you've tracked and optimised campaign performance in your previous roles. Be ready to share specific metrics and outcomes that demonstrate your impact on lead generation and conversion rates.
✨Engage with Their Values
Familiarise yourself with Five9's commitment to diversity and inclusion. Think about how you can contribute to this culture and be ready to discuss your own experiences in fostering an inclusive environment. This will show that you resonate with their team-first approach.