At a Glance
- Tasks: Drive impactful marketing campaigns across EMEA, LATAM, and Canada with a hands-on approach.
- Company: Join Five9, a leading cloud contact centre software provider with a team-first culture.
- Benefits: Enjoy a diverse workplace, competitive salary, and the chance to grow your career.
- Other info: This is a 16-month maternity cover role with excellent career growth opportunities.
- Why this job: Make a real impact on customer experience while working in an innovative environment.
- Qualifications: 5+ years in integrated marketing with strong skills in multi-channel campaigns and content creation.
The predicted salary is between 40000 - 50000 £ per year.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Role
We are looking for an execution-focused Marketing Programs Manager to drive high-impact, multi-channel campaigns across EMEA, LATAM and Canada. This is a hands-on role responsible for turning international strategy into measurable pipeline through webinars, email and nurture, content syndication, blogs, social, and owned and third-party events. You will work closely with ABM, Channel/Partners, Sales and LDR/BDR teams to ensure campaigns are localised, executed flawlessly, extended through partners, and converted into meetings and pipeline.
What You’ll Own
- Integrated Campaign Execution: Plan and execute end-to-end international campaigns across email, nurture, webinars, blogs, social, events and syndication. Manage timelines, stakeholders and delivery across multiple regions. Track performance and optimise for pipeline impact.
- Localisation & Regional Adaptation: Adapt global campaigns for EMEA, LATAM and Canada. Ensure messaging reflects local language, cultural nuance, regulatory needs and market priorities. Manage translation and regional review workflows where required.
- Webinars & Virtual Programmes: Own webinar strategy and execution from topic development to follow-up. Drive registration, attendance and post-event meeting conversion.
- Email & Nurture: Build segmented email campaigns and multi-step nurture journeys. Continuously test and optimise for engagement and conversion.
- Content Syndication & Lead Generation: Manage 3rd-party syndication vendors and targeting criteria. Monitor CPL, lead quality and downstream conversion.
- Content, Blogs & Social: Create campaign messaging and assets including emails, landing pages, outreach copy and toolkits. Lead blog production aligned to campaign themes. Drive social amplification to increase engagement and registrations.
- Events & Partner Extension: Promote owned and 3rd-party events with measurable outcomes. Extend campaigns through partners using scalable Campaign in a Box toolkits.
- ABM & Sales Alignment: Support ABM outreach creation for priority accounts. Align tightly with LDR/BDR teams to ensure strong follow-up, speed-to-lead and meeting conversion. Maintain closed-loop reporting to improve performance.
What You Bring
- 5+ years’ experience in integrated marketing, demand generation or field marketing.
- Proven success executing multi-channel campaigns across international markets.
- Strong experience with webinars, email marketing, nurture and lead generation programmes.
- Experience managing content syndication and 3rd-party vendors.
- Confident content creator with strong copywriting skills.
- Experience localising campaigns across regions.
- Highly organised, performance-driven and comfortable working cross-functionally.
- Experience with some of the marketing technology Five9 utilises – Salesforce.com, Marketo, Zoom for webinars, 6sense, Folloze, Monday.com.
- Strong analytical skills with the ability to measure, report and optimise campaign performance.
16-Month Fixed Term Contract (Maternity Cover) Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Marketing Programs Manager - Maternity Cover (16 Months) employer: Five9
Five9 is an exceptional employer that prioritises a team-first culture, fostering innovation and growth while celebrating diversity and inclusivity. As a Marketing Programs Manager, you will have the opportunity to lead impactful campaigns across multiple regions, supported by a collaborative environment that encourages personal and professional development. With a commitment to employee authenticity and a focus on meaningful work, Five9 offers a rewarding experience for those looking to make a difference in customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Programs Manager - Maternity Cover (16 Months)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work. This is a great way to stand out and give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your answers to reflect how you can bring joy to their customer experience, just like they aim to do!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Marketing Programs Manager - Maternity Cover (16 Months)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for marketing shine through! We want to see how excited you are about driving campaigns and making an impact. Share specific examples of your past successes to really grab our attention.
Tailor Your Application:Make sure to customise your application for the Marketing Programs Manager role. Highlight your experience with multi-channel campaigns and any international work you've done. We love seeing how you can adapt global strategies to local markets!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, especially when it comes to your achievements and skills relevant to the role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Five9
✨Know Your Campaigns
Before the interview, dive deep into Five9's recent marketing campaigns. Understand their strategies and results, especially in EMEA, LATAM, and Canada. This will show your genuine interest and help you discuss how you can contribute to their ongoing efforts.
✨Showcase Your Localisation Skills
Be prepared to discuss your experience with localising campaigns for different regions. Bring examples of how you've adapted messaging to fit cultural nuances and regulatory needs. This is crucial for the role, so make it a focal point in your conversation.
✨Demonstrate Your Analytical Mindset
Five9 values performance-driven individuals. Be ready to talk about how you've tracked campaign performance in the past. Share specific metrics and outcomes that highlight your ability to optimise campaigns for better results.
✨Engage with Their Values
Familiarise yourself with Five9's commitment to diversity and inclusion. During the interview, express how these values resonate with you and how you can contribute to fostering an inclusive environment. This will align you with their team-first culture.
