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- Tasks: Drive impactful marketing campaigns across EMEA, LATAM, and Canada to enhance customer experience.
- Company: Join Five9, a leading cloud contact centre software provider with a team-first culture.
- Benefits: Enjoy a diverse and inclusive workplace with opportunities for growth and development.
- Why this job: Make a real impact by executing innovative marketing strategies in a dynamic environment.
- Qualifications: 5+ years in integrated marketing with strong skills in multi-channel campaign execution.
- Other info: This is an 18-month fixed-term contract covering maternity leave.
The predicted salary is between 28800 - 48000 £ per year.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Role: We are looking for an execution-focused Marketing Programs Manager to drive high-impact, multi-channel campaigns across EMEA, LATAM and Canada. This is a hands-on role responsible for turning international strategy into measurable pipeline through webinars, email and nurture, content syndication, blogs, social, and owned and third-party events. You will work closely with ABM, Channel/Partners, Sales and LDR/BDR teams to ensure campaigns are localised, executed flawlessly, extended through partners, and converted into meetings and pipeline.
What You’ll Own
- Integrated Campaign Execution: Plan and execute end-to-end international campaigns across email, nurture, webinars, blogs, social, events and syndication. Manage timelines, stakeholders and delivery across multiple regions. Track performance and optimise for pipeline impact.
- Localisation & Regional Adaptation: Adapt global campaigns for EMEA, LATAM and Canada. Ensure messaging reflects local language, cultural nuance, regulatory needs and market priorities. Manage translation and regional review workflows where required.
- Webinars & Virtual Programmes: Own webinar strategy and execution from topic development to follow-up. Drive registration, attendance and post-event meeting conversion.
- Email & Nurture: Build segmented email campaigns and multi-step nurture journeys. Continuously test and optimise for engagement and conversion.
- Content Syndication & Lead Generation: Manage 3rd-party syndication vendors and targeting criteria. Monitor CPL, lead quality and downstream conversion.
- Content, Blogs & Social: Create campaign messaging and assets including emails, landing pages, outreach copy and toolkits. Lead blog production aligned to campaign themes. Drive social amplification to increase engagement and registrations.
- Events & Partner Extension: Promote owned and 3rd-party events with measurable outcomes. Extend campaigns through partners using scalable Campaign in a Box toolkits.
- ABM & Sales Alignment: Support ABM outreach creation for priority accounts. Align tightly with LDR/BDR teams to ensure strong follow-up, speed-to-lead and meeting conversion. Maintain closed-loop reporting to improve performance.
What You Bring:
- 5+ years’ experience in integrated marketing, demand generation or field marketing.
- Proven success executing multi-channel campaigns across international markets.
- Strong experience with webinars, email marketing, nurture and lead generation programmes.
- Experience managing content syndication and 3rd-party vendors.
- Confident content creator with strong copywriting skills.
- Experience localising campaigns across regions.
- Highly organised, performance-driven and comfortable working cross-functionally.
- Experience with some of the marketing technology Five9 utilises – Marketo, Zoom for webinars, 6sense, Folloze.
- Strong analytical skills with the ability to measure, report and optimise campaign performance.
18-Month Fixed Term Contract (Maternity Cover) Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Marketing Programs Manager in London employer: Five9
Contact Detail:
Five9 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Programs Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your answers to reflect how you can contribute to their mission and values, especially around customer experience.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Marketing Programs Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about bringing joy to customer experiences and driving impactful marketing campaigns.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in integrated marketing and multi-channel campaigns. We love seeing how your skills align with our needs, especially in international markets!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Focus on what makes you a great fit for the Marketing Programs Manager role and how you can contribute to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Five9
✨Know Your Campaigns
Before the interview, dive deep into Five9's recent marketing campaigns. Understand their messaging, target audience, and the channels they used. This will not only show your enthusiasm but also help you discuss how your experience aligns with their strategies.
✨Showcase Your Localisation Skills
Since the role involves adapting campaigns for different regions, prepare examples of how you've successfully localised content in the past. Be ready to discuss specific challenges you faced and how you overcame them to ensure cultural relevance.
✨Be Data-Driven
Five9 values performance-driven results, so come prepared with metrics from your previous campaigns. Highlight how you tracked performance, optimised for pipeline impact, and what tools you used to measure success. This will demonstrate your analytical skills.
✨Engage with Their Values
Familiarise yourself with Five9's commitment to diversity and inclusion. Think about how you can contribute to this culture and be ready to share your thoughts on fostering an inclusive environment within marketing teams.
