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- Tasks: Drive impactful marketing campaigns across EMEA, LATAM, and Canada with a hands-on approach.
- Company: Join Five9, a leading cloud contact centre software provider with a team-first culture.
- Benefits: Remote work, inclusive environment, and the chance to make a real impact.
- Why this job: Be part of a diverse team and innovate in customer experience marketing.
- Qualifications: 5+ years in integrated marketing with strong campaign execution skills.
- Other info: 18-month maternity cover with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Remote, United Kingdom
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Role
We are looking for an execution-focused Marketing Programs Manager to drive high-impact, multi-channel campaigns across EMEA, LATAM and Canada. This is a hands-on role responsible for turning international strategy into measurable pipeline through webinars, email and nurture, content syndication, blogs, social, and owned and third-party events. You will work closely with ABM, Channel/Partners, Sales and LDR/BDR teams to ensure campaigns are localised, executed flawlessly, extended through partners, and converted into meetings and pipeline.
What You’ll Own
- Integrated Campaign Execution: Plan and execute end-to-end international campaigns across email, nurture, webinars, blogs, social, events and syndication. Manage timelines, stakeholders and delivery across multiple regions. Track performance and optimise for pipeline impact.
- Localisation & Regional Adaptation: Adapt global campaigns for EMEA, LATAM and Canada. Ensure messaging reflects local language, cultural nuance, regulatory needs and market priorities. Manage translation and regional review workflows where required.
- Webinars & Virtual Programmes: Own webinar strategy and execution from topic development to follow-up. Drive registration, attendance and post-event meeting conversion.
- Email & Nurture: Build segmented email campaigns and multi-step nurture journeys. Continuously test and optimise for engagement and conversion. Manage 3rd-party syndication vendors and targeting criteria. Monitor CPL, lead quality and downstream conversion.
- Content, Blogs & Social: Create campaign messaging and assets including emails, landing pages, outreach copy and toolkits. Lead blog production aligned to campaign themes. Drive social amplification to increase engagement and registrations.
- Events & Partner Extension: Promote owned and 3rd-party events with measurable outcomes. Extend campaigns through partners using scalable Campaign in a Box toolkits. Support ABM outreach creation for priority accounts. Align tightly with LDR/BDR teams to ensure strong follow-up, speed-to-lead and meeting conversion. Maintain closed-loop reporting to improve performance.
What You Bring
- 5+ years’ experience in integrated marketing, demand generation or field marketing.
- Proven success executing multi-channel campaigns across international markets.
- Strong experience with webinars, email marketing, nurture and lead generation programmes.
- Experience managing content syndication and 3rd-party vendors.
- Confident content creator with strong copywriting skills.
- Experience localising campaigns across regions.
- Highly organised, performance-driven and comfortable working cross-functionally.
- Experience with some of the marketing technology Five9 utilises – Salesforce.com, Marketo, Zoom for webinars, 6sense, Folloze, Monday.com.
- Strong analytical skills with the ability to measure, report and optimise campaign performance.
18-Month Fixed Term Contract (Maternity Cover)
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Marketing Programs Manager - Maternity Cover (18 Months) employer: Five9 Inc.
Contact Detail:
Five9 Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Programs Manager - Maternity Cover (18 Months)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Marketing Programs Manager. Highlight your experience with multi-channel campaigns and localising content.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Marketing Programs Manager - Maternity Cover (18 Months)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in integrated marketing and multi-channel campaigns. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Creativity: As a Marketing Programs Manager, creativity is key! Include examples of past campaigns you've executed, especially those that involved webinars, email marketing, or social media. We love seeing innovative ideas that drove results!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for easy reading and make sure to highlight your key accomplishments. We appreciate straightforward communication that gets right to the heart of your experience.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Five9!
How to prepare for a job interview at Five9 Inc.
✨Know Your Campaigns
Before the interview, dive deep into Five9's recent marketing campaigns. Understand their strategies and outcomes, especially in EMEA, LATAM, and Canada. This will help you discuss how your experience aligns with their needs and show that you're genuinely interested in their work.
✨Showcase Your Localisation Skills
Be prepared to discuss specific examples of how you've adapted marketing content for different regions. Highlight your understanding of cultural nuances and regulatory requirements, as this role requires a keen eye for localisation.
✨Demonstrate Your Analytical Mindset
Five9 values performance-driven individuals. Bring examples of how you've tracked campaign performance and optimised for better results. Be ready to talk about metrics like CPL and lead quality, showcasing your analytical skills.
✨Engage with Their Values
Familiarise yourself with Five9's commitment to diversity and inclusion. During the interview, share how you’ve fostered inclusive environments in your previous roles. This will resonate well with their team-first culture and show that you align with their values.