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For Companies At a Glance
- Tasks: Drive impactful marketing campaigns across EMEA, LATAM, and Canada with a hands-on approach.
- Company: Join Five9, a leading cloud contact centre software provider with a team-first culture.
- Benefits: Enjoy remote work flexibility, diverse team environment, and opportunities for personal growth.
- Why this job: Make a real difference in customer experience while working on exciting international projects.
- Qualifications: 5+ years in integrated marketing with strong skills in multi-channel campaign execution.
- Other info: This is an 18-month maternity cover role with excellent career development potential.
The predicted salary is between 36000 - 60000 £ per year.
Remote, United Kingdom
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Role
We are looking for an execution-focused Marketing Programs Manager to drive high-impact, multi-channel campaigns across EMEA, LATAM and Canada. This is a hands-on role responsible for turning international strategy into measurable pipeline through webinars, email and nurture, content syndication, blogs, social, and owned and third-party events. You will work closely with ABM, Channel/Partners, Sales and LDR/BDR teams to ensure campaigns are localised, executed flawlessly, extended through partners, and converted into meetings and pipeline.
What You'll Own
- Integrated Campaign Execution
- Plan and execute end-to-end international campaigns across email, nurture, webinars, blogs, social, events and syndication.
- Manage timelines, stakeholders and delivery across multiple regions.
- Track performance and optimise for pipeline impact.
- Localisation & Regional Adaptation
- Adapt global campaigns for EMEA, LATAM and Canada.
- Ensure messaging reflects local language, cultural nuance, regulatory needs and market priorities.
- Manage translation and regional review workflows where required.
- Webinars & Virtual Programmes
- Own webinar strategy and execution from topic development to follow-up.
- Drive registration, attendance and post-event meeting conversion.
- Email & Nurture
- Build segmented email campaigns and multi-step nurture journeys.
- Continuously test and optimise for engagement and conversion.
- Manage 3rd-party syndication vendors and targeting criteria.
- Monitor CPL, lead quality and downstream conversion.
- Content, Blogs & Social
- Create campaign messaging and assets including emails, landing pages, outreach copy and toolkits.
- Lead blog production aligned to campaign themes.
- Drive social amplification to increase engagement and registrations.
- Events & Partner Extension
- Promote owned and 3rd-party events with measurable outcomes.
- Extend campaigns through partners using scalable Campaign in a Box toolkits.
- Support ABM outreach creation for priority accounts.
- Align tightly with LDR/BDR teams to ensure strong follow-up, speed-to-lead and meeting conversion.
- Maintain closed-loop reporting to improve performance.
What You Bring
- 5+ years' experience in integrated marketing, demand generation or field marketing.
- Proven success executing multi-channel campaigns across international markets.
- Strong experience with webinars, email marketing, nurture and lead generation programmes.
- Experience managing content syndication and 3rd-party vendors.
- Confident content creator with strong copywriting skills.
- Experience localising campaigns across regions.
- Highly organised, performance-driven and comfortable working cross-functionally.
- Experience with some of the marketing technology Five9 utilises – Salesforce.com, Marketo, Zoom for webinars, 6sense, Folloze, Monday.com.
- Strong analytical skills with the ability to measure, report and optimise campaign performance.
18-Month Fixed Term Contract (Maternity Cover)
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Marketing Programs Manager - Maternity Cover (18 Months) in London employer: Five9 Inc.
Contact Detail:
Five9 Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Programs Manager - Maternity Cover (18 Months) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your answers to reflect how you can contribute to their goals, especially in marketing campaigns.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Marketing Programs Manager - Maternity Cover (18 Months) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Marketing Programs Manager role. Highlight your experience with multi-channel campaigns and how you've successfully localised content in the past. We want to see how you can bring your unique skills to our team!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of your successes! Whether it’s a campaign that exceeded expectations or a webinar that drove significant engagement, we love to see quantifiable results that demonstrate your impact.
Be Authentic: We value authenticity, so let your personality shine through in your application. Share your passion for marketing and customer experience, and don’t hesitate to express why you’re excited about the opportunity to work with us at Five9.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Five9 Inc.
✨Know Your Campaigns
Before the interview, dive deep into Five9's recent marketing campaigns. Understand their strategies and outcomes, especially in EMEA, LATAM, and Canada. This will not only show your interest but also allow you to discuss how your experience aligns with their needs.
✨Showcase Your Localisation Skills
Be prepared to discuss how you've adapted campaigns for different regions. Bring examples of how you've managed translation workflows or adjusted messaging to fit local cultures. This is crucial for the role, so make it a focal point in your conversation.
✨Demonstrate Analytical Prowess
Five9 values performance-driven marketing. Be ready to share specific metrics from your past campaigns. Discuss how you tracked performance, optimised for pipeline impact, and what tools you used to measure success. This will highlight your analytical skills.
✨Engage with Their Values
Familiarise yourself with Five9's team-first culture and commitment to diversity. During the interview, reflect on how these values resonate with you. Share experiences that demonstrate your ability to work collaboratively and inclusively, which will show you're a great cultural fit.