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For Companies At a Glance
- Tasks: Build strong client relationships and drive revenue through excellent service delivery.
- Company: Join a fast-paced team in a leading industry brand.
- Benefits: Competitive salary, commission structure, 33 days leave, and flexible working.
- Why this job: Make a real impact by enhancing client satisfaction and driving growth.
- Qualifications: Experience in sales or account management with strong communication skills.
- Other info: Access to learning opportunities and industry events for career growth.
The predicted salary is between 28800 - 48000 £ per year.
Location: Gainsborough, London or Scotland
We’re looking for a dynamic and client-focused Account Executive to join our fast-paced team. You’ll play a key role in strengthening client relationships and driving revenue through excellent service delivery and strategic account growth.
Description of RoleKey Responsibilities
- Build proactive relationships with clients, ensuring regular communication regarding existing bookings, future opportunities and any services updates.
- Achieve revenue growth targets for assigned accounts.
- Act as the main point of contact for clients, handling any queries or concerns promptly and professionally.
- Monitor client satisfaction and work closely with internal teams to address any issues, ensuring the highest level of service and customer retention.
- Improve inbound quote-to-conversion ratio.
Sales and Business Development:
- Actively seek out new opportunities within your client list, securing further work and projects.
- Develop a deep understanding of each client’s needs and preferences, tailoring services and offerings to meet their requirements.
- Collaborate with the sales team to develop strategies for expanding the client base and increasing sales.
Quoting and Scheduling:
- Handle inbound inquiries and create quotes using the company’s quoting software.
- Add jobs to the scheduling system, ensuring accurate and timely entry of all necessary information.
- Work closely with the operations team to ensure seamless coordination of services for clients.
Reporting and Analysis:
- Use Pipedrive CRM to manage client accounts effectively and identify trends, areas for improvement, and potential growth opportunities.
- Prepare and present reports on client and revenue progress to senior management.
- Keep up-to-date with industry news and developments, sharing insights with the team and clients as appropriate.
- Proven experience in sales, account management, or a similar role.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
- Strong organisational and time management skills, with the ability to prioritise tasks effectively.
- Proficiency in using relevant software applications for quoting and scheduling.
- A proactive and results-driven approach, with a focus on continuous improvement and client satisfaction.
- Ability to thrive in a fast-paced, reactive environment.
- Willingness to travel to client sites or events.
- Adaptability and problem-solving in high-pressure situations.
- Team player with a collaborative mindset.
- Competitive base salary + commission structure based on performance.
- 33 days annual leave (inclusive of 8 bank holidays).
- Company enhanced statutory benefits including company sick pay and parental leave.
- Flexible working opportunities.
- Access to Employee Assistance Programme and discounted gym membership.
- Learning and Development opportunities within a rapidly growing and leading industry brand.
- Access to industry events and networking opportunities.
The closing date for applications is Monday 14th April 2025.
Client Account Executive in Gainsborough employer: Five Star Group
Contact Detail:
Five Star Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Executive in Gainsborough
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to appear. Research companies you’re interested in and reach out directly. A friendly email expressing your interest can go a long way!
✨Tip Number 3
Prepare for interviews by practising common questions and showcasing your knowledge about the company. Tailor your responses to highlight how your skills align with their needs, especially in client management.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
We think you need these skills to ace Client Account Executive in Gainsborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Account Executive role. Highlight your experience in sales and account management, and show how your skills align with our need for strong client relationships and revenue growth.
Showcase Your Communication Skills: Since this role is all about building relationships, let your communication skills shine through in your application. Use clear, concise language and make sure to convey your ability to handle client queries professionally.
Demonstrate Your Proactivity: We love a proactive approach! In your application, share examples of how you've actively sought out new opportunities or improved client satisfaction in previous roles. This will show us you're the right fit for our fast-paced environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Five Star Group
✨Know Your Clients
Before the interview, research the company’s client base and understand their needs. This will help you demonstrate your ability to build proactive relationships and tailor services effectively during the conversation.
✨Showcase Your Sales Skills
Prepare specific examples of how you've achieved revenue growth in previous roles. Be ready to discuss strategies you've used to secure new opportunities and improve client satisfaction, as this aligns perfectly with the role's responsibilities.
✨Master the Tools
Familiarise yourself with Pipedrive CRM and any quoting software mentioned in the job description. Being able to speak confidently about how you’ve used these tools in the past will show that you’re ready to hit the ground running.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to client management and service delivery. This not only shows your interest but also gives you a chance to demonstrate your understanding of the industry and the role.
