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For Companies At a Glance
- Tasks: Build client relationships, drive revenue, and manage accounts in a fast-paced environment.
- Company: Join a leading industry brand focused on growth and client satisfaction.
- Benefits: Enjoy competitive salary, flexible working, 33 days leave, and gym discounts.
- Why this job: Be part of a dynamic team that values collaboration and continuous improvement.
- Qualifications: Experience in sales or account management, strong communication skills, and a proactive mindset.
- Other info: Willingness to travel and adapt in a reactive environment is essential.
The predicted salary is between 30000 - 42000 £ per year.
Location: Gainsborough, London or Scotland
We’re looking for a dynamic and client-focused Account Executive to join our fast-paced team. You’ll play a key role in strengthening client relationships and driving revenue through excellent service delivery and strategic account growth.
Description of Role
- Build proactive relationships with clients, ensuring regular communication regarding existing bookings, future opportunities and any services updates.
- Achieve revenue growth targets for assigned accounts.
- Act as the main point of contact for clients, handling any queries or concerns promptly and professionally.
- Monitor client satisfaction and work closely with internal teams to address any issues, ensuring the highest level of service and customer retention.
- Improve inbound quote-to-conversion ratio.
Sales and Business Development:
- Actively seek out new opportunities within your client list, securing further work and projects.
- Develop a deep understanding of each client’s needs and preferences, tailoring services and offerings to meet their requirements.
- Collaborate with the sales team to develop strategies for expanding the client base and increasing sales.
Quoting and Scheduling:
- Handle inbound inquiries and create quotes using the company’s quoting software.
- Add jobs to the scheduling system, ensuring accurate and timely entry of all necessary information.
- Work closely with the operations team to ensure seamless coordination of services for clients.
Reporting and Analysis:
- Use Pipedrive CRM to manage client accounts effectively and identify trends, areas for improvement, and potential growth opportunities.
- Prepare and present reports on client and revenue progress to senior management.
- Keep up-to-date with industry news and developments, sharing insights with the team and clients as appropriate.
Person requirements
- Proven experience in sales, account management, or a similar role.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
- Strong organisational and time management skills, with the ability to prioritise tasks effectively.
- Proficiency in using relevant software applications for quoting and scheduling.
- A proactive and results-driven approach, with a focus on continuous improvement and client satisfaction.
- Ability to thrive in a fast-paced, reactive environment.
- Willingness to travel to client sites or events.
- Adaptability and problem-solving in high-pressure situations.
- Team player with a collaborative mindset.
What we Offer
- Competitive base salary + commission structure based on performance.
- 33 days annual leave (inclusive of 8 bank holidays).
- Company enhanced statutory benefits including company sick pay and parental leave.
- Flexible working opportunities.
- Access to Employee Assistance Programme and discounted gym membership.
- Learning and Development opportunities within a rapidly growing and leading industry brand.
- Access to industry events and networking opportunities.
The closing date for applications is Monday 14th April 2025.
Client Account Executive employer: Five Star Group
Contact Detail:
Five Star Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Executive
✨Tip Number 1
Familiarise yourself with our company and the services we offer. Understanding our client base and how we operate will help you tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you prepare for potential interview questions.
✨Tip Number 3
Brush up on your CRM skills, particularly with Pipedrive. Being able to discuss how you would use this tool to manage client accounts effectively will show that you're ready to hit the ground running.
✨Tip Number 4
Prepare examples of how you've successfully built client relationships in the past. Be ready to discuss specific strategies you've used to drive revenue growth and improve client satisfaction, as these are key aspects of the role.
We think you need these skills to ace Client Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management. Use specific examples that demonstrate your ability to build client relationships and achieve revenue growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your skills align with their needs, particularly in client communication and service delivery.
Highlight Relevant Skills: Emphasise your organisational and time management skills in your application. Provide examples of how you've successfully prioritised tasks in a fast-paced environment.
Showcase Your Proactivity: In your application, illustrate instances where you have proactively sought out new opportunities or improved client satisfaction. This will demonstrate your results-driven approach.
How to prepare for a job interview at Five Star Group
✨Know Your Clients
Before the interview, research the company’s client base and understand their needs. Be prepared to discuss how you would build proactive relationships and tailor services to meet those needs.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled client queries or concerns in the past.
✨Showcase Your Sales Acumen
Be ready to discuss your experience in sales and account management. Highlight specific achievements where you drove revenue growth or improved client satisfaction, as these are crucial for the role.
✨Familiarise Yourself with Relevant Software
The role requires proficiency in quoting and scheduling software, as well as CRM tools like Pipedrive. Brush up on your knowledge of these systems and be prepared to discuss how you’ve used similar tools in previous roles.
