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- Tasks: Engage with customers, showcase products, and manage showroom operations.
- Company: Join the UK's leading kitchen makeover company, renowned for saving customers money.
- Benefits: Enjoy flexible hours, competitive pay, bonuses, discounts, and 25 days holiday pro rata.
- Why this job: Be part of a dynamic team, help transform homes, and gain valuable sales experience.
- Qualifications: Customer service experience is essential; kitchen and showroom experience is a plus.
- Other info: Part-time role with varied hours, including Saturdays; must be local to Salisbury.
Kitchen Showroom Sales Consultant required for the UK's leading and award-winning Kitchen makeover company. Our client specialises in renovating existing kitchens, typically saving customers 50% of the cost of replacement. They also offer brand new kitchens for those wishing a whole new kitchen. Due to continued growth and success, we are now recruiting for a Part Time Kitchen Showroom Sales Consultant to work from the newly opened Salisbury Branch.
THE ROLE
- As Kitchen Showroom Sales Consultant you will be the first point of contact for potential customers making enquiries and coming to the showroom.
- You will be showing customers the products and services we offer e.g., Kitchen doors, worktops, handles etc.
- Arranging and booking appointments for a member of the team to carry out a successful home/site visit to take measurements etc.
- Taking phone calls from and making calls to potential and existing customers ensuring that all details are recorded securely and a good understanding of the customers' needs and wishes recorded.
- Following up internet and email enquiries, nurturing the customer enquiry pipeline.
- Helping customers choose colours, styles etc.
- Ensuring the showroom is always clean and tidy.
- You will also be carrying out general marketing and admin duties e.g., ordering, filing, post and managing the diary, sending and responding to emails and supporting social media efforts.
- Opening up showroom/closing showroom (key holder).
- This is a Part Time role working 19 to 28 hours per week across varying days (including some SATURDAYS between 10am to 4pm).
- Working as a part of a small team, helping out in all departments as business dictates.
- You will be working from the SALISBURY Branch.
THE PERSON
- The successful Showroom Sales Consultant MUST have experience in a role with significant customer interaction with a sales/customer service background.
- Previous experience of KBB – Kitchens, Bathroom and Bedrooms is highly desirable.
- Previous showroom experience is highly desirable.
- A candidate who isn’t afraid to get on the phone, but is polite and patient.
- Enthusiasm for and an interest in home improvements.
- The successful candidate must be able to work independently, often looking after the showroom on your own.
- Confident, approachable, able to convert an enquiry into a lead or site visit.
- You must be IT proficient, able to use email, Word, Excel and the Microsoft suite (training will be given on the internal CRM).
- Hands on and happy to help within all departments.
- MUST BE AVAILABLE TO WORK SATURDAYS.
- Live within a commutable distance to the Salisbury Branch.
THE PACKAGE
- Up to £16 per hour (subject to experience).
- Bonus Scheme.
- 25 days holiday pro rata (including set statutory days).
- Free uniform.
- Pension Scheme.
- Staff Discounts.
Part Time working – Variable days depending on shift pattern.
Kitchen Sales Consultant employer: Five Rivers Recruitment
Contact Detail:
Five Rivers Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Sales Consultant
✨Tip Number 1
Familiarise yourself with the latest kitchen trends and products. Being knowledgeable about different styles, materials, and innovations will help you engage customers effectively and demonstrate your passion for home improvements.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be making and receiving calls from potential customers, being polite, patient, and confident can make a significant difference in converting inquiries into leads.
✨Tip Number 3
Show enthusiasm for the role during your interactions. Whether it's in person or on the phone, conveying genuine interest in helping customers with their kitchen needs can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your previous customer service experience in detail. Highlight specific examples where you've successfully handled customer inquiries or resolved issues, as this will demonstrate your capability in a sales environment.
We think you need these skills to ace Kitchen Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales, particularly in the kitchen, bathroom, or bedroom sectors. Use specific examples to demonstrate your skills in customer interaction and sales conversion.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for home improvements and your ability to work independently. Mention your availability for Saturdays and how your previous experience aligns with the role's requirements.
Highlight IT Proficiency: Since the role requires IT skills, mention your proficiency with Microsoft Office Suite and any experience with CRM systems. This will show that you can handle the administrative aspects of the job effectively.
Showcase Customer Interaction Skills: In your application, emphasise your experience in roles with significant customer interaction. Provide examples of how you've successfully converted enquiries into leads or appointments, as this is crucial for the Kitchen Sales Consultant position.
How to prepare for a job interview at Five Rivers Recruitment
✨Show Your Sales Skills
As a Kitchen Sales Consultant, your ability to engage with customers is crucial. Prepare examples of how you've successfully converted enquiries into sales in previous roles. Highlight your customer service experience and any specific achievements in sales.
✨Know the Products Inside Out
Familiarise yourself with the types of kitchen products and services offered by the company. Be ready to discuss different styles, colours, and materials, as well as how they can meet customer needs. This knowledge will demonstrate your enthusiasm and expertise.
✨Demonstrate Your Communication Skills
Since the role involves significant customer interaction, practice clear and polite communication. Be prepared to answer questions about how you handle customer inquiries and follow-ups, showcasing your patience and approachability.
✨Emphasise Teamwork and Independence
The job requires working both independently and as part of a small team. Share experiences where you've successfully managed tasks on your own, as well as times when you've collaborated effectively with colleagues to achieve common goals.
