At a Glance
- Tasks: Maximise rental income and support tenants with financial advice.
- Company: Local Authority Housing Management team focused on community support.
- Benefits: Competitive pay, full-time hours, and a supportive work environment.
- Other info: Opportunity to work in a dynamic team with career growth potential.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in income recovery and a passion for helping others.
The predicted salary is between 28.19 - 28.19 £ per hour.
Location: Brent
Pay Rate: £28.19 per hour
Contract: Temporary Contract
Hours: Full Time | Monday to Friday
DBS: Basic DBS Required
We are recruiting for an experienced Income Maximisation Officer to join a Local Authority Housing Management team. The successful candidate will be responsible for maximising rental income through effective rent collection, arrears management, welfare benefits advice and proactive support to tenants across a range of housing portfolios and tenures. This is a customer-focused role requiring someone who can balance effective income recovery with a supportive, person-centred approach to tenants who may be experiencing financial difficulties.
Key Responsibilities
- Manage rent arrears cases and ensure rent is paid and arrears are reduced through effective income recovery procedures.
- Provide advice and assistance to tenants regarding welfare benefits, Universal Credit and Housing Benefit.
- Carry out home visits and face-to-face engagement.
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